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<br />69 <br /> <br />or with such subordinate management official as the department head may <br />designate. The grievance must be presented within fifteen (15) calendar days <br />after the grievant knew, or reasonably should have known, of the circumstances <br />which form the basis for the grievance. If the issue is not resolved within the <br />department, or if the employee elects to submit their grievance directly to an <br />official of the employee organization which is formally recognized as the <br />representative of the classification to which they are assigned, the procedures <br />hereafter specified may be invoked. <br /> <br />22.3 Grievance Level II - Referral to Personnel Officer <br /> <br />Any Association-represented employee or any official of the employee <br />organization which has been formally recognized by the City and which has <br />jurisdiction over any position directly affected by the grievance, may notify the <br />Personnel Officer and the Department Head in writing that a grievance exists, <br />and in such notification state the particulars of the grievance and if possible the <br />nature of the determination which is desired. <br /> <br />If the grievance is filed directly at Level II and was not heard at Level I (above), <br />this Level II written grievance notice must be received by the Personnel Officer <br />and the Department Head within fifteen (15) calendar days after the grievant <br />knew or reasonably should have known of the circumstances which form the <br />basis for the grievance. <br /> <br />If the grievance was first heard at Level I, and the grievant wishes to pursue the <br />matter, the Level II Grievance must be received by the Personnel Officer within <br />fifteen (15) calendar days of the decision by the management official (or <br />designee) at Level I. <br /> <br />The Personnel Officer shall thereupon investigate the issues involved, and meet <br />with the complainant or representative and attempt to reach a satisfactory <br />resolution of the problem. The Personnel Officer shall communicate their <br />decision to the Grievant in writing within fourteen (14) days after receiving the <br />grievance. No grievance may be processed under Subsection 22.4 below which <br />has not first been filed and investigated in pursuance of this Subsection 22.3. <br /> <br />22.4 Grievance Level III - Arbitration <br /> <br />Either the Association or the City may require that the grievance be referred to <br />an impartial Arbitrator, who shall be designated by mutual agreement between <br />the Association and the City Manager. A written referral for arbitration shall be <br />submitted by the requesting party to the other party within fifteen (15) calendar <br />days of issuance of the Personnel Officer's decision under Level II. <br /> <br />6.A. - Page 80 of 99 <br />87