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<br />EXHIBIT A <br /> <br />CITY OF REDWOOD CITY <br />BAY AREA LEGAL AID (BayLegal) <br />FISCAL YEAR 2009/2010 <br /> <br />CONTRACT OBJECTIVES <br /> <br />Quantifiable Goals to be Provided With Performance Indicators (how you will measure <br />Requested Funds the Quantifiable goal) <br />Assist a minimum of 85 Incorporated BayLegal will measure the project goals by <br />Redwood City households where analyzing statistical reports from its client <br />domestic violence is present and assist management database system, Prime. This <br />the survivor in submitting file-ready program allows staff to track all open and closed <br />pleadings in restraining order actions. cases, client demographics, case outcomes, etc. <br /> Data is analyzed quarterly to determine the <br />A minimum of 85% of all temporary effectiveness of the Clinics services. <br />restraining orders requested by Clinic <br />participants will be granted. <br />A minimum of 600/0 of clinic BayLegal administers post-service surveys to all <br />participants responding to a survey will Clinic clients. This survey process provides key <br />respond that they feel safer after information on clients' impressions of Clinic <br />receiving assistance through the services and how the assistance has had an effect <br />Domestic Violence Restraining Order on their lives. <br />Clinic. <br />Conduct a minimum of two (2) outreach Clinic staff will track the following data: date of <br />and education presentations informing outreach/presentation, location of <br />Redwood City residents of the services outreach/presentation, target audience, topic, <br />available through BayLegal' s Domestic number of attendees, and information/brochures <br />Violence Restraining Order Clinic. distributed. <br /> <br /># of Unduplicated RWC Residents/Households to be Assisted (Only programs serving <br />individuals may report by individuals. All others should report by households) <br /> <br />For FY 2009-20010, BayLegal will assist a minimum of 100 unduplicated Incorporated <br />Redwood City households through its San Mateo County Domestic Violence Restraining <br />Order Clinic. <br />