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REV: 12-16-24 MI SOFTWARE AS A SERVICE (SAAS) PROCUREMENT AND PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF REDWOOD CITY AND Granicus, LLC This SAAS PROCUREMENT AND PROFESSIONAL SERVICES AGREEMENT (“Agreement”) is made and entered into as of _______, 2024 (“Effective Date”), for reference purposes only, by and between the City of Redwood City, a charter City and municipal corporation of the State of California (hereinafter referred to as the “City”), and Granicus, LLC, a Minnesota limited liability company (hereinafter referred to as “Provider”). RECITALS A. City desires to procure software and services which will be delivered remotely on a subscription and/or fixed fee basis to support its operations in the area of the use of the OneMeeting software product (the “SaaS Solution”). B. Provider submitted a proposal for the SaaS Solution dated October 18, 2024 (“Proposal”) and has been selected to provide the SaaS Solution on the basis of the features and functionality of the SaaS Solution and the representations and commitments of Provider contained in the Proposal. C. The parties desire by this Agreement to establish the terms for City to retain Provider to provide the SaaS Solution. AGREEMENT NOW, THEREFORE, IT IS AGREED AS FOLLOWS: 1. Termination of 2022 SAAS Agreement. The Software as a Service (SaaS) Procurement and Professional Services Agreement between the City of Redwood City and Granicus dated June 29, 2022 (“2022 SAAS Agreement”) is hereby terminated as of the Effective Date of this Agreement, except that the obligations of Granicus as provided in Section 5.4 of Exhibit D of the 2022 SAAS Procurement and Professional Services Agreement shall survive its termination. 2. SaaS Solution. The SaaS Solution is comprised of software and services that will be provided to the City as follows: a. Software. Provider shall provide City with access to the software described in the “Schedule of Software” which is attached hereto as Exhibits “B” and “E” (“Software”). The performance and functionality of the Software shall comply in all respects with the commitments made in the Proposal and the description of the Software features and specifications contained in Provider’s technical documentation for the Software (collectively, the “Functional Specifications”). b. Services. Provider shall further provide City with the services necessary to provide the SaaS Solution and to implement, use and support the Software as described in the “Schedule of Services” attached hereto as Exhibit “B” (“Services”). Services which are provided on a one-time basis in connection with the setup and implementation of the SaaS Solution, including without limitation, account setup, software and database configuration, data ATTY/AGR.2024.237/Granicus (Agenda Management System) (Page 1 of 35) January 16, 2025