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REV: 01-13-25 LR <br />EXHIBIT B <br />SCHEDULE OF SERVICES <br />Program Implementation: <br />Mobility Manager and Curb Manager: Parking Insights are deployed and available for City staff <br />use. <br />Curb Regulations: To deploy this solution, Provider will translate, ingest and integrate the data <br />from existing City systems. The solution will be deployed in a flexible manner allowing for the <br />future integration of additional curb related datasets such as: construction-related closures, <br />temporary events, and future programs the City may establish. All data will be populated in the <br />Curb Manager platform for City use. <br />Provider will review existing curb-related data and systems and will provide a Curb systems <br />diagram and technical documentation for the City to confirm validity. Once the digital translation <br />effort is complete, Provider will provide the City access, training, and technical documentation <br />for Populus Curb Manager: Curb Regulations platform. Provider staff will meet with City Staff <br />and Project team every other week during the implementation phase of the project, and monthly <br />or as needed after implementation is completed. <br />The application will be deployed via Github Actions and hosted in Google Cloud Platform. <br />Ongoing Customer Support: <br />Throughout the duration of the agreement, Provider will assign the City a Populus Customer <br />Success Manager (Success Manager) who facilitates platform access including onboarding, <br />initialization, training, and ongoing support. If any change in assignment of the City’s designated <br />Success Manager is necessary, Provider will ensure continuity of service for the City, and notify <br />the City as soon as possible of any changes in method of contact. <br />Customer Support included: <br />Up to 40 hours of engineering and GIS support to bring in static city data such as CSV <br />files, geospatial files, and non-standard curb data <br />Initial dedicated onboarding session for all staff <br />Populus resources, including reports and webinars <br />Populus knowledge share and customer FAQs <br />In-app Customer Success staff support <br />ATTY/AGR.2025.005/Populus Technologies, INC (SaaS Agreement) (Page 17 of 34)