Agmt25 Collection Bureau of America, Ltd.

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REV: 05-01-25 MI EXHIBIT “A” SCOPE OF SERVICES 1. City appoints Consultant as agent to collect accounts which have been assigned to the Consultant as of the Effective Date, or which may be referred for collection to the Consultant during the term of the Agreement. 2. City authorizes Consultant to act in City's name, and to perform any and all lawful acts within the provisions of the Federal Fair Debt Collection Practices Act and the California Robbins-Rosenthal Fair Debt Collection Practices Act, which in the judgment of the Consultant may be necessary for the collection of such accounts. 3. City authorizes Consultant to endorse the name of the City on such drafts, checks, money orders, and other payments, payable to the City, which may be received by the Consultant and deposited into their customer trust bank account, on such collection accounts, subject to the obligation of the Consultant, to pay over the balance of such collections to the City following the deduction of all amounts due Consultant as hereinafter provided. 4. City agrees that all accounts in the office of Consultant as of the Effective Date, or which may be referred hereafter to the Consultant, shall be retained by the Consultant until canceled in writing by Consultant. Consultant agrees to cancel any account within 30 days after written demand from the City, unless the account is in the process of collection, or upon which legal action has been instituted. 5. City shall have the right to accept payment in full on any collection amount, except on an account where legal action has been filed. However, all arrangements for deferred or installment payments shall be made by the Consultant. 6. Consultant will notify the City at least six (6) months before the statute of limitations expires on an assigned account. 7. Consultant will make a recommendation to City whether to initiate litigation on an account based on the exercise of Consultant’s business judgment. Consultant agrees that legal action will not be undertaken on any account without written authorization from the City’s Finance Director. All costs of collection and suit shall be advanced by the Consultant, unless otherwise agreed by Client. Such amounts will be paid back to Consultant out of the first moneys collected for that account, including, but not limited to, moneys collected from any settlement or judgment on that account. Consultant shall not be paid back for advanced costs if no amounts are collected on the account. . ATTY/AGR.2025.096/Collection Bureau of America (Page 11 of 12)