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Master Services and Purchasing Agreement for Customer
<br />Title: Master Services and Purchasing Agreement between Axon and Customer
<br />Department: Legal
<br />Version: 22
<br />Release Date: 8/2/2024 Page 30 of 44
<br />Axon Fleet Appendix
<br />If Axon Fleet is included on the Quote, this Appendix applies.
<br />1.Customer Responsibilities.
<br />1.1.Customer must ensure its infrastructure and vehicles adhere to the minimum requirements to operate Axon
<br />Fleet 2 Axon Fleet 3 or a future Fleet iteration (collectively, "Axon Fleet") as established by Axon during the
<br />qualifier call and on-site assessment at Customer and in any technical qualifying questions. If Customer’s
<br />representations are inaccurate, the Quote is subject to change.
<br />1.2.Customer is responsible for providing a suitable work area for Axon or Axon third-party providers to install Axon
<br />Fleet systems into Customer vehicles. Customer is responsible for making available all vehicles for which
<br />installation services were purchased, during the agreed upon onsite installation dates, Failure to make vehicles
<br />available may require an equitable adjustment in fees or schedule.
<br />2.Cradlepoint. If Customer purchases Cradlepoint Enterprise Cloud Manager, Customer will comply with Cradlepoint’s
<br />end user license agreement. The term of the Cradlepoint license may differ from the Axon Evidence Subscription. If
<br />Customer requires Cradlepoint support, Customer will contact Cradlepoint directly.
<br />3.Third-party Installer. Axon will not be liable for the failure of Axon Fleet hardware to operate per specifications if
<br />such failure results from installation not performed by, or as directed by Axon.
<br />4.Wireless Offload Server.
<br />4.1.License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use
<br />Wireless Offload Server ("WOS"). "Use" means storing, loading, installing, or executing WOS solely for data
<br />communication with Axon Devices for the number of licenses purchased. The WOS term begins upon the start
<br />of the Axon Evidence Subscription.
<br />4.2.Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of WOS; (b)
<br />reverse engineer, disassemble, or decompile WOS, apply any process to derive the source code of WOS, or
<br />allow others to do so; (c) access or use WOS to avoid incurring fees or exceeding usage limits; (d) copy WOS
<br />in whole or part; (e) use trade secret information contained in WOS; (f) resell, rent, loan or sublicense WOS;
<br />(g) access WOS to build a competitive device or service or copy any features, functions or graphics of WOS;
<br />or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including copyright and
<br />trademark notices) of Axon or Axon’s licensors on or within WOS.
<br />4.3.Updates. If Customer purchases WOS maintenance, Axon will make updates and error corrections to WOS
<br />("WOS Updates") available electronically via the Internet or media as determined by Axon. Customer is
<br />responsible for establishing and maintaining adequate Internet access to receive WOS Updates and
<br />maintaining computer equipment necessary for use of WOS. The Quote will detail the maintenance term.
<br />4.4.WOS Support. Upon request by Axon, Customer will provide Axon with access to Customer’s store and
<br />forward servers solely for troubleshooting and maintenance.
<br />5.Axon Vehicle Software.
<br />5.1.License Grant. Axon grants Customer a non-exclusive, royalty-free, worldwide, perpetual license to use
<br />ViewXL or Dashboard (collectively, "Axon Vehicle Software".) "Use" means storing, loading, installing, or
<br />executing Axon Vehicle Software solely for data communication with Axon Devices. The Axon Vehicle Software
<br />term begins upon the start of the Axon Evidence Subscription.
<br />5.2.Restrictions. Customer may not: (a) modify, alter, tamper with, repair, or create derivative works of Axon
<br />Vehicle Software; (b) reverse engineer, disassemble, or decompile Axon Vehicle Software, apply any process
<br />to derive the source code of Axon Vehicle Software, or allow others to do so; (c) access or use Axon Vehicle
<br />Software to avoid incurring fees or exceeding usage limits; (d) copy Axon Vehicle Software in whole or part;
<br />(e) use trade secret information contained in Axon Vehicle Software; (f) resell, rent, loan or sublicense Axon
<br />Vehicle Software; (g) access Axon Vehicle Software to build a competitive device or service or copy any
<br />features, functions or graphics of Axon Vehicle Software; or (h) remove, alter or obscure any confidentiality or
<br />proprietary rights notices (including copyright and trademark notices) of Axon or Axon’s licensors on or within
<br />Axon Vehicle Software.
<br />ATTY/AGR.2025.099/AXON ENTERPRISE, INC. (AXON TASER 10 UPGRADE) (Page 42 of 66)
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