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Master Services and Purchasing Agreement for Customer <br />Title: Master Services and Purchasing Agreement between Axon and Customer <br />Department: Legal <br />Version: 22 <br />Release Date: 8/2/2024 Page 52 of 44 <br />Schedule 1- Details of the Processing <br />1.Nature and Purpose of the Processing. To help Customer obtain feedback from individuals, such as members of <br />their community, staff, or officers. Features of My90 may include: <br />1.1.Survey Tool where Customer may create, distribute, and analyze feedback from individuals it designates. <br />Customer may designate members of the community, staff or officers from whom they would like to obtain <br />feedback; <br />1.2.Creation of custom forms for surveys. Customer may select questions from a list of pre-drafted questions <br />or create their own; <br />1.3.Distribution of survey via multiple distribution channels such as text message; <br />1.4.Ability to access and analyze Survey Response. Axon may also provide Customer Aggregated Survey <br />Responses which contain analysis and insights from the Survey Response; <br />1.5.Direct integrations into information systems including Computer Aided Dispatch ("CAD"). This will enable <br />Customer to share contact information easily and quickly with Axon of any individuals from whom it wishes <br />to obtain feedback, enabling Axon to communicate directly with these individuals; <br />1.6.Data Dashboard Beta Test ("Data Dashboard") where Survey Response and Aggregated Survey <br />Response will be displayed for Customer use. Customer will be able to analyze, interpret, and share results <br />of the Survey Response. My90 may provide beta versions of the Data Dashboard that are specifically <br />designed for Customer to test before they are publicly available; <br />1.7.Survey Responses will be aggregated and de-identified and may be subsequently distributed and disclosed <br />through various mediums to: (1) Customer; (2) other Axon Customer; (3) private companies; and (4) <br />members of the public. The purpose of disclosure is to provide ongoing insights and comparisons on <br />general policing and community trends. Prior to disclosing this information, Axon will ensure that the Survey <br />Response has been de-identified and aggregated or transformed so that it is no longer reasonably capable <br />of being associated with, or could reasonably be linked directly or indirectly to a particular individual; and <br />1.8.Provide services and materials to engage Customer stakeholders, market the partnership to the public, and <br />facilitate training. <br />ATTY/AGR.2025.099/AXON ENTERPRISE, INC. (AXON TASER 10 UPGRADE) (Page 64 of 66)