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Page 19 <br />1. Conduct a client-centered, strengths-based assessment for each individual or <br />a. Contractor will provide services in a culturally sensitive manner. <br />b. Contractor will provide services in languages matching the demographics of the <br />population and perform outreach to potential clients. At a minimum, services will <br />be provided in English and Spanish. Contractor will have processes in place to <br />provide services to clients who speak languages other than English and <br />Spanish. <br />c. Contractor will provide staff training and supervision to ensure high quality, <br />2. Provide emergency food and connections to ongoing food resources: <br />a. Contractor will maintain a basic supply of non-perishable emergency food on-site <br />that can be distributed to clients to help meet immediate food needs while clients <br />are taking steps to access available ongoing food resources. Contractor may <br />utilize Second Harvest of Silicon Valley and/or other resources to help obtain <br />food for their on-site supply of food items. Contractor will also maintain and refer <br />clients to an up-to-date list of food resources such as other community food <br />programs that includes any schedules of hot meals, grocery programs, meal <br />delivery programs, and other food programs. <br />b. Contractor will provide appropriate safe food handling training to staff and <br />volunteers and will ensure their staff and volunteers have any appropriate <br />training and/or certification. <br />3. Provide housing information and support services: <br />a. Contractor will maintain knowledge about community housing resources and <br />application processes. <br />b. Contractor will provide information to clients on how to apply for affordable <br />housing options, including, but not limited to, the San Mateo County Department <br />of Housing website (SMCHousing.org), Moving-to-Work housing voucher <br />website (housingbayarea.mtc.ca.gov), HIP Housing, veteran housing, and senior <br />housing. <br />c. Contractor is not required to provide in-depth housing locator assistance; <br />however, Contractor will provide information on basic housing search resources <br />Contractor will maintain a basic supply of nonContractor will maintain a basic supply of non-perishable emergency food perishable emergency food <br />that can be distributed to clients to help meet immediate food needs while clients that can be distributed to clients to help meet immediate food needs while clients <br />are taking steps to access available ongoing food resources. Contractor may are taking steps to access available ongoing food resources. Contractor may <br />ATTY/AGR/2025.134/ CORE SERVICE AGENCY CONTRACT (SMC AND RWC) <br />REV: 06-04-25 VR Page 19 of 48 <br />6.L. - Page 22 of 51 <br />119