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From:Russ Moeller <br />To:publiccomment <br />Cc:Joyia Moeller; Krista Hinton; Branislav Jovanovic <br />Subject:Please read at council meeting <br />Date:Friday, July 18, 2025 4:20:38 PM <br />Attachments:Nanit_sound_event_May-11-2025_16-37PM.MOV <br />You don't often get email from rumoeller@gmail.com. Learn why this is important <br />To: Redwood City Mayor and Members of the City Council <br />Subject: Ongoing Unresolved Noise Disturbance from Apartment Building <br />Dear Mayor and Councilmembers, <br />My name is Russ Moeller, and I am a longtime resident of Redwood City, living on Union <br />Ave, RWC. I’m writing to bring urgent attention to a persistent, deeply disruptive noise issue <br />that has remained unresolved for over six months, despite repeated efforts to seek help through <br />all proper channels. <br />Beginning in 2024, my family and I began hearing loud, explosive-like sounds coming from <br />the nearby apartment complex - 926 Woodside Road. These noises occur unpredictably at all <br />hours — including 2:00, 3:00, and 4:00 in the morning — disturbing our sleep, creating <br />anxiety in our home, and negatively impacting our quality of life - and of our neighbors' as <br />well. The sound is intense enough to startle us awake and has been described by neighbors as <br />similar to a blast or a violent mechanical slam. One neighbor even reported seeing a burst of <br />steam shortly after one of these sounds, suggesting a potential safety concern related to steam <br />pressure or malfunctioning mechanical systems. <br />We were told by the building supervisor that the noise is related to a trash chute. However, <br />this explanation does not align with the severity or timing of the disturbances. It seems highly <br />unlikely that residents are throwing trash down the chute with enough force to cause these <br />types of noises in the middle of the night on a regular basis — and even if so, this would point <br />to a structural or mechanical flaw in the building system that needs correction. The building <br />has caught fire in the past and I believe lives were lost. <br />Over the past several months, I and other neighbors have contacted: <br />Johnny Gusman of Redwood City Code Enforcement <br />The Mayor’s office (multiple calls) <br />Redwood City Police Department <br />Redwood City Fire Department <br />The building manager and ownership (multiple calls and messages) <br />Despite these efforts, the issue continues — and we still have no clear explanation or <br />meaningful resolution. We have also documented the noise with timestamped audio and video <br />clips that show the consistency and disruptive nature of the sound. <br />We are appealing to you as city leaders to help us finally resolve this matter. We are not