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1. ELEMENT I (Goal and Introduction) <br /> <br /> <br /> <br />Attach. D-1 (SSMP Goal and Introduction) <br />SSMP Implementation <br />o KPI D-1(a) o Are the Agency’s goals adequate in maintaining <br />the sewer system, including O&M and spill <br />reduction and response? <br />o Does the Agency have established response time <br />goals for customer service response? <br />Action: <br />o Annual review <br />SSMP Effectiveness <br />o KPI D-1(b) o Are the Agency’s Preventative Maintenance work <br />plans being Implemented? <br />Element Review Frequency/Tasks: <br />o Annual review <br />o KPI D-1(c) o Are Agency spill Reduction Goals being met? <br /> <br />o What is the Agency’s average response time for <br />response? <br />o Total number of spills prevented (plugged mains <br />that were discovered while doing routine PM) <br />o Annual review <br /> <br />o Annual review <br /> <br />o Annual review <br /> <br />o KPI D-1(e) <br /> <br />o Are Agency spill event responses effective? <br /> <br />Element Review Frequency/Tasks: <br />o Annual review <br /> <br />o KPI D-1(f) <br /> <br />o Annual review/update of Agency goals and <br />narrative descriptions <br /> <br />Element Review Frequency/Tasks: <br />o Annual review <br /> <br />o KPI D-1(g) <br /> <br /> <br />o KPI D-1(h) <br /> <br />o Annual review/update of system performance <br />(wet weather spill/surcharge events). <br /> <br />o Does the Agency update its sewer system asset <br />inventory annually? <br /> <br />Element Review Frequency/Tasks: <br />o Annual review <br /> <br />o Annual review <br />SSMP Resilience <br />o KPI D-1(h) o None o None <br /> <br />ATTY/RESO.0077/CC RESO SEWER SYSTEM MANAGEMENT PLAN - EXHIBIT A <br />REV: 07-14-25 LF <br /> <br />Page 293 of 317