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REV: 06-11-25 LF <br />Additional Portfolio Management Services <br />1. Loan Payoff Quotations, Satisfactions, Reconveyances: Consultant will provide Loan <br />Payoff Quotations and will perform Satisfactions and Reconveyances of Mortgage at <br />the borrower’s expense at the City’s request. <br />2. Loan Amortization Schedules: Consultant will provide Loan Amortization Schedules <br />upon request. <br />3. Tax Forms: Pursuant to IRS regulations and, on behalf of the City, Consultant will <br />submit required tax forms for borrowers paying interest on City loans. <br />4. Year-End Account Summary: If required by regulation, Consultant will supply a year- <br />end account summary statement to a borrower if there has been principal, interest or <br />escrow activity on their account. The report will indicate principal, and interest paid, <br />amount of payments Consultant made on the borrower’s behalf for taxes and <br />insurance, and remaining escrow balance. <br />5. Tickler Notifications: Consultant will provide an annual tickler notification at the City’s <br />request. <br />6. Loan Confirmation Audits: Consultant will complete loan confirmation audit requests <br />when requested by the City, Borrower, or auditors of either. Information requested <br />generally includes unpaid principal balance, interest rate, date to which interest has <br />been paid, terms of payment of principal, current escrow deposit amounts, and escrow <br />amounts paid during a specified period. <br />Loan Transfer <br />In the event the City requires Consultant to transition loans back to the City or to another <br />Consultant, Consultant will gather and package loan files (hard-copy and/or electronic <br />copy) for shipment. The Consultant’s IT department will work with the City’s staff to <br />electronically transmit servicing data in an agreed upon format. <br />Loan Reconstruction <br />If requested by the City, Consultant will prepare a loan reconstruction to determine <br />posting accuracy and compliance with promissory notes, truth in lending statements, and <br />other applicable related loan documents. This involves a detailed review of loan terms <br />and reconstructing the posting of payments in accordance with the terms. <br />Collections and Loss Mitigation <br />Collection efforts will be conducted in accordance with the City’s requirements, pertinent <br />regulations, GSE/insurer requirements and industry standard practice. These activities <br />include the following steps: <br />ATTY/AGR.2025.144/AmeriNational Community Services, LLC d/b/a AmeriNat (Page 18 of 31)