Laserfiche WebLink
REV: 08-22-25 MI <br />EXHIBIT D: VIDEO REMOTE INTERPRETING (VRI) SERVICES <br />Vendor shall provide Client with video remote interpretation (“VRI”) Services. Client may access Vendor VRI Services using <br />Vendor’s interface with Client’s own video equipment or Vendor’s iPad by entering a valid PIN. Client is solely responsible <br />for the security of Client’s PIN as well as for any use of Services arising out of or relating to unauthorized access thereto. If <br />Client discovers or suspects unauthorized use of Client’s PINs, Vendor shall promptly disable any such PIN upon Client’s <br />request and issue a replacement PIN. <br />Interpretation Service Charges – Billed Monthly <br />Video Interpretation – Spoken Languages $ 0.69 Per Minute <br />Video Interpretation – American Sign Language $ 1.25 Per Minute <br />Video Interpretation Languages Available 24/7 <br />American Sign Language <br />Spanish <br />Highly Available Video Interpretation Languages <br />These languages are available nearly 24-hours per day, but may have some brief gaps in coverage. <br />Arabic <br />Cantonese <br />Korean <br />Mandarin <br />Russian <br />Vietnamese <br />Other Available Video Interpretation Languages <br />•Albanian <br />•Amharic <br />•Armenian <br />•Bengali <br />•Brazilian Portuguese <br />•Burmese <br />•Dari (Afghanistan) <br />•Farsi (Persian) <br />•Filipino <br />•French Creole <br />•French <br />•Haitian Creole <br />•Hindi <br />•Japanese <br />•Karen <br />•Nepali <br />•Polish <br />•Punjabi <br />•Somali <br />•Swahili <br />•Tagalog <br />•Tigrigna (Eritrea) <br />•Ukrainian <br />•Urdu <br />All languages listed above are subject to interpreter availability. Vendor reserves the right to periodically update this list without <br />prior notice as interpreter staffing and scheduling change. <br />ATTY/AGR.2025.222/CyraCom International, Inc (Interpretation Services) (Page 7 of 7)