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Page 1 of 3 <br />City of Redwood City 1017 Middlefield Road, Redwood City, CA. 94063 Tel: 650-780-7000 www.redwoodcity.org <br />STAFF REPORT <br />To the Honorable Mayor and City Council <br />From the City Manager <br />DATE: September 29, 2025 <br />SUBJECT <br />Amendment No. 3 to Hyland Master Software License, Support and Services Agreement <br />RECOMMENDATION <br />By motion, approve and authorize the City Manager to execute Amendment No. 3 to Hyland Master <br />Software License, Support and Services Agreement with Hyland Software, Inc. increasing the not-to- <br />exceed amount by $31,560 and extending the term to May 31, 2026, for a total not-to-exceed contract <br />amount of $313,834 covering the time period January 24, 2018 through May 31, 2026. <br />STRATEGIC PLAN GUIDING PRINCIPLE <br />Excellence in Government Operations <br />BACKGROUND <br />Original Agreement <br />On January 24, 2018, the City entered into a three-year Master Software License, Support and Services <br />Agreement with Hyland Software, Inc. for the City’s agenda and contracts management software, <br />professional services, software maintenance, and support, as approved by the City Council on January 22, <br />2018. <br />Amendment No. 1 <br />On March 25, 2020, Amendment No. 1 was executed, extending the agreement for three additional years <br />and adding licenses and training. <br />7.H. - Page 1 of 62 <br />220