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REV: 08-25-25 LF <br />AMENDMENT NO. 3 TO HYLAND SOFTWARE MASTER SOFTWARE LICENSE, <br />SUPPORT AND SERVICES AGREEMENT <br />(Hyland Software Inc.) <br />This Amendment No. 3 (the “Amendment No. 3”) is entered into and effective as <br />of ____________________, 2025, by and between the City of Redwood City, a charter <br />city and municipal corporation of the State of California (“City”), and Hyland Software, <br />Inc., an Ohio corporation (“Hyland”) (collectively, the “Parties”). <br />RECITALS <br />A. The Parties previously executed that certain Hyland Software Master <br />Software License, Support and Services Agreement, dated as of January 24, 2018, (the <br />“Original Agreement”). <br />B. The Parties previously executed Amendment No. 1 to the Original <br />Agreement, dated as of March 25, 2020 (“Amendment No.1”) and Amendment No.2 to <br />the Original Agreement dated as of December 11, 2024 (“Amendment No.2”) (the Original <br />Agreement and Amendments No. 1 and 2 are collectively known as the “Agreement”). <br />C. While the Agreement expired on May 31, 2025, the Parties continued to <br />work together in good faith under the terms of the Agreement to ensure continuation of <br />Maintenance and Support Services described under the Agreement. The Parties now <br />wish to formally renew the Agreement as amended by this Amendment No. 3 and <br />authorize the payments set forth in Exhibit A attached hereto for Maintenance and <br />Support Services. <br />D. The Parties have negotiated and agreed to the terms and conditions set <br />forth in this Amendment No.3, including any terms and conditions of the attached Exhibit <br />“A,” incorporated herein by reference. <br />NOW, THEREFORE, in consideration of these recitals and the mutual covenants <br />contained herein, the Parties agree as follows: <br />1. Hyland will provide the additional services set forth in Exhibit “A” of this <br />Amendment No.3, and such services will be considered part of the Services for purposes <br />of the Agreement. <br />2. City will pay outstanding maintenance invoice LE01-388821 to Hyland for a <br />not-to-exceed amount of Thirty-One Thousand Five Hundred and Fifty-Nine Dollars and <br />Twenty Cents ($31,559.20) for the provision of all the Maintenance and Support services <br />described in Exhibit “A” of this Amendment No.3, which sum will include all costs or <br />expenses incurred by Hyland. Including all amendments through Amendment No. 3, the <br />total amount payable under the Agreement will be a not-to-exceed amount of Three <br />Hundred Thirteen Thousand Eight Hundred Thirty-Three Dollars and Eighty-One Cents <br />($313,833.81). <br />ATTY/AGR.2025/Amend. No. 3/Hyland Sofrware Inc. (Page 1 of 4) <br />October 20