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Agmt26 UKG
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Agmt26 UKG
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Last modified
2/11/2026 11:42:43 AM
Creation date
2/11/2026 11:42:19 AM
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Agreement
PROJECT NAME
UKG Telestaff Services Agreement
Date
1/27/2026
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MSA v2024.08.28 US.EN US Public Sector Page 3 of 19 <br />by applicable taxing authorities that covers all Taxes.The fees exclude, and Customer will be responsible for, all applicable <br />sales, use, excise, withholding, VAT, and any other similar taxes, duties and charges of any kind imposed by any <br />governmental entity in connection with the Services (excluding taxes based solely on UKG's income)(“Taxes”). <br />3.3 Late Payment.Any invoices not reasonably disputed in writing within thirty (30) days from the date of receipt will be <br />deemed undisputed and due. All undisputed invoices not paid within thirty (30) days after the date such amounts are due <br />and payable may accrue interest at a rate up to the maximum allowable by applicable law. Customer will reimburse UKG <br />for any additional reasonable cost incurred by UKG in connection with collecting any amounts payable under this <br />Agreement. If Customer is more than thirty (30) days overdue in its payment of an undisputed amount due, then UKG <br />reserves the right to suspend the Services provided under the applicable Order, but only until such payment is made to <br />UKG and provided that UKG gives Customer at least ten (10) business days prior written notice of the overdue amount <br />before UKG suspends the Services. Upon payment in full of all overdue amounts, UKG will restore the Services. <br />4.Data, Security and Privacy <br />4.1 Ownership of Customer Data.Customer shall retain ownership of all rights, title, and interests in and to Customer Data. <br />No ownership rights in Customer Data will transfer to UKG. UKG will maintain backup copies of Customer Data as required <br />to maintain and provide the Services, but Customer is responsible for maintaining backup copies of all data and <br />information that Customer inputs into the Services or otherwise provides to UKG. <br />4.2 Use of Customer Data.Consistent with common Software as a Service (SaaS) industry practices and in accordance <br />with Applicable Laws, UKG collects Customer Data to keep Services regularly up to date with appropriate market <br />standardsand security. All Customer Data collected is used solely for the purpose of providing and improving the Services <br />and enhancing the customer experience with new functionalities. <br />4.3 Collection of Personal Information. Services may employ applications and tools that collect and process Personal <br />Information that may be required by UKG to provide the requested Services or functionality included in or related to those <br />Services. If Customer wishes to stop the collection and processing of Personal Information, Customer may need to <br />uninstall or discontinue using certain Services. <br />4.4 Data Privacy and Security.Each Party agree to comply with Applicable Laws in its processing of Personal Information. <br />UKG and its subprocessors will process Personal Information in accordance with UKG’s DPA . All Customer Data will be <br />secured and protected as set forth in the Technical and Organizational Measures of UKG’s DPA. <br />5.Confidentiality <br />5.1 Definition. “Confidential Information”is any non-public information relating to a Party that is disclosed pursuant to any <br />Order or this Agreement, and which reasonably should be understood by the recipient of such information to be <br />confidential because of (a) legends or other markings; (b) the circumstances of the disclosure; or (c) the nature of the <br />information itself. <br />5.2 Exceptions.Information will not be considered Confidential Information if the information was (a) in the public domain <br />without any breach of this Agreement; (b) disclosed to the receiving Party on a non-confidential basis from a source <br />lawfully in possession of such Confidential Information and, to the knowledge of the receiving Party, is not prohibited from <br />disclosing such Confidential Information to receiving Party; (c) released in writing from confidential treatment by disclosing <br />Party; or (d) is independently developed by the receiving Party without use of or reference to the Confidential Information. <br />5.3 Nondisclosure.Except as expressly permitted in this section, neither Party will disclose the other Party’s Confidential <br />Information to any third party. <br />5.4 Protection.Each Party will secure and protect the Confidential Information of the other Party with a reasonable standard <br />of care commensurate with the sensitivity of such Confidential Information and using precautions that are at least as <br />stringent as it takes to protect its own Confidential Information of like nature, but no less than reasonable precautions. <br />5.5 Use.Each Party will only use the Confidential Information of the other Party as expressly permitted by or as required to <br />exercise their rights, duties, and obligations under this Agreement. <br />5.6 Disclosure Exceptions.Confidential Information may be shared with and disclosed to (a) any Affiliate, subcontractor, <br />or other third party who has a need to know to enable the receiving Party to exercise its rights or perform its obligations <br />in connection with this Agreement and have non-disclosure obligations at least as stringent as the confidentiality <br />provisions of this Agreement that apply to the Confidential Information; or (b) any court or governmental agency of <br />competent jurisdiction, pursuant to a subpoena, order, civil investigative demand or similar process with which the <br />REV: 01-16-26 MI <br />ATTY/AGR.2026.009/UKG Kronos LLC (UKG Telestaff transition to Cloud) (Page 3 of 24)
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