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City of Mountain View <br />Bid No. R251048 Page 63 <br /> <br /> <br /> <br />XII. TRAINING PROGRAMS OFFERED <br />ipage Training <br />We provide ipage® training free of charge for library those staff unfamiliar with ipage® and those <br />who would like a review of ipage® functions. Training is available for as many staff as the library <br />specifies, and your Ingram Senior Sales Representative provides the onsite ipage training at a <br />time that best suits you. <br /> <br />We also provide excellent, remote delivery “WebEx” sessions for refresher and update training, <br />which is also free of charge. WebEx provides flexible, user-friendly training, allowing libraries to <br />request training sessions for individual staff members or for groups. Your Inside Sales <br />Representative provides remote training. <br /> <br />ipage Academy Webinar Series <br />Ingram Library Services’ Inside Sales team hosts our ongoing live webinar training series as part <br />of ipage Academy. We hold sessions on many Wednesdays throughout the year, from 1:00– 2:00 <br />p.m. CST. <br /> <br />You can access registration information on the ipage® Home page: <br /> <br /> <br /> <br /> <br /> <br /> <br />If library staff registers but cannot participate in the live sessions, they receive an email <br />notification, post-live event, when the webcast is archived and available for on-demand viewing <br />at their convenience. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />    <br />   <br />ATTY/AGR.2025.331/Ingram Book Group LLC (Ingram 2025) (Page 25 of 30)