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Relocation Assistance Program Summary This information statement is provided as courtesy by the City of Redwood City as a summary of its Relocation Assistance Program. If any discrepancies exist between this and applicable laws and regulations, those laws and regulations shall prevail. Page 9 annual gross revenues less administrative expenses for the two-year period specified. Occupants who are interested in claiming a fixed payment, should consult a Relocation Advisor for additional information. 4.1 Computation of the Fixed Payment. The fixed payment for a displaced business is based upon the average annual net earnings of the operation for the two taxable years immediately preceding the taxable year in which it was displaced, or a two-year period deemed more representative by the City. An occupant must provide proof of net earnings to support the claim. Proof of net earnings can be documented by income tax returns, certified financial statements, or other reasonable evidence acceptable to the City. 5.0 Additional Program Information 5.1 Title VI – the City’s Non-Discrimination Policy. Title VI of the Civil Rights Act of 1964 requires that no person in the United States, on the grounds of race, color or national origin be excluded from, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. Presidential Executive Order 12898 addresses environmental justice in minority and low-income populations. Presidential Executive Order 13166 addresses services to those individuals with limited English proficiency. Any person who believes that they have been excluded from, denied the benefits of, or been subjected to discrimination may file a written complaint with the City. Federal and state law requires complaints be filed within one-hundred eighty (180) calendar days of the last alleged incident. To request additional information on the City’s non-discrimination obligations or to file a Title VI Complaint, please call the City’s Customer Service Department. Should language assistance be required, it will be provided at no cost. A Relocation Advisor can arrange assistance for language assistance upon request. 5.2 Claim Processing and Distribution of Payments. All claims are to be filed through a Relocation Advisor. The Relocation Advisor will assist the occupant in completing claim forms, will notify occupants of the documentation needed to file the claim, and will inspect the displacement and replacement properties as needed. Each claim will be submitted to the City along with documentation for review and processing. All claims filed with the City shall be submitted within 18 months of the later of (1) the date on which the claimant receives final payment for the real property or, (2) the date on which the property is vacated. Once a fully documented and complete claim is submitted to the City, if approved, a check should be available within 60 days. Checks will be delivered to the claimant or claimant’s designee. Advance payments may be provided, on a case-by-case basis, when a later payment would result in financial hardship to the business. 5.3 Appeal and Grievance Process. Displaced persons will have the right to ask for administrative review when they believe themselves aggrieved by a determination as to eligibility, payment amounts, or the failure to provide comparable replacement housing referrals or the City and/or the City’s property management practices. If a displaced person chooses to file a grievance, they should contact their Relocation Advisor for additional information. Additional Program Information Appendix B to Relocation Impact Memorandum ATTY/RESO.0015/CC RESO APPROVING THE RELOCATION IMPACT MEMORANDUM FOR THE 84/101 REIMAGINED PROJECT - EXHIBIT A REV: 04-20-26 VR Page 17 of 34