Agmt26 CherryRoad Technologies - Amendment No.9

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REV: 04-22-26 MI CLOUD SERVICES AGREEMENT A. DESCRIPTION AND PRICES FOR ORDERED CLOUD SERVICES 1. Cloud Services Ordered The City of Redwood, CA (“You” or “Your”) has ordered the cloud services above for Your use pursuant to the terms of this ordering document (“Order”) and the Global CherryRoad/Oracle Cloud Services Agreement Terms executed between You and CherryRoad Technologies Inc. (“CherryRoad”) effective July 23, 2024 (the “CSA”). B. TERMS AND FEES FOR ORDERED CLOUD SERVICES 1. Currency a. All fees on this Order are in US Dollars. 2. Terms a. All products and services listed on this Order are provided by Oracle through CherryRoad, and subject to, the terms of this Order, including the CSA and all Oracle documents referenced in this Order. You indicate Your agreement to the terms of this Order, including the CSA, by signing this Order, and You represent that You have the authority to bind the entity to whom this Order is addressed above to the terms of this Order and the CSA. Any terms and conditions on Your purchase Order are void and have no legal effect. For cloud services, You may not reduce the quantity of services purchased hereunder (e.g., user or record counts, storage, etc.), in whole or in part, during the Services Period set forth above. The Services Period for the cloud services commences on the date stated in this Order. If no date is specified, then the “Cloud Services Start Date” for each cloud service will be the date that You are issued access that enables You to activate the end user's cloud services (the “Cloud Services Start Date”). 3. Fees a. The cloud services payment frequency applies to all cloud services fees and taxes. All fees payable to CherryRoad are due 30 days from the invoice date. Once placed, Your Order is non-cancelable and the sums paid nonrefundable, except as otherwise provided herein or in the CSA. You will pay any sales, value-added or other similar taxes imposed by applicable law that CherryRoad must pay based on the cloud services You ordered, except for taxes based on CherryRoad's income. Unless specifically stated otherwise, fees for cloud services listed in this Order are exclusive of taxes and expenses. You agree not to disclose the terms of this Order to any third party. Cloud Services Payment Frequency: Your payment frequency is Annual in Advance as described in the service specifications. The service specifications applicable to the cloud services and the consulting/professional services ordered may be accessed at www.oracle.com/contracts. Cloud Services Overage Bill To: In the event of an overage as described in the service descriptions, You shall be invoiced for such overage(s). 4. Offer Validity a. This Order is valid through 30-APR-2026 and shall become binding upon execution by You and acceptance by CherryRoad and Oracle. 5. Price Hold for Cloud Services During the Services Period, You may order additional quantities of the cloud services acquired under this Order at the Unit Net Price specified above. This price hold does not apply to Oracle PaaS and IaaS Universal Credits, Eloqua Marketing Platform Cloud Service, to any Customer Success Services listed as cloud services in the Services Ordered table of this Order (including, without limitation, Cloud Priority Support for SaaS, Enhanced Support Services for SaaS, Mission Critical Response for SaaS, Solution Support Center for SaaS, Oracle Mission Critical Support for SaaS, Oracle Critical Process Management for SaaS, Oracle Regression Testing Services for SaaS, Oracle Business Help Desk for SaaS, or Oracle Extensions and Integrations Support for SaaS), to any renewals or extensions of the cloud services ordered hereunder, to cloud services ordered pursuant to a separate discount or promotion, or to any cloud services other than those listed in the initial purchase under this Order. ATTY/AGR.2026/Amend.No.9/CherryRoad Technologies (Amendment No.9) (Page 10 of 14)