Agmt26 Accela Renewal Form - Laserfiche WebLink

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Page 2 of 2 and (3) Managed Application Services (MAS) Policy at Accela Terms for MAS (collectively, the “Agreement”). 2.No additional or conflicting terms or conditions stated in Customer’s order documentation, including, without limitation, purchase orders, will be incorporated into or form any part of this Order Form or the governing agreement, and all such terms or conditions will be null and void. 3.For Software Licenses, Accela may terminate this Order Form in the event the Software is phased out across Accela’s customer base. In such event, Accela will provide Customer sufficient advance notice and the parties will mutually agree to a migration plan for converting Customer to another Accela generally-available offering with comparable functionality. 4.Subscriptions continue from the Order Start Date through the number of months listed in this Order Form (or if not listed, twelve (12) months). 5.All Software Licenses, Maintenance, and Subscription purchases are non-cancelable and non-refundable. 6.Pricing is based upon payment by ACH and check. Payment by credit card (including Purchase Cards) for product and services in this Order Form will be subject to a service charge of 3%. There is no service charge for ACH or check payment. 7.Customer may purchase additional licenses at the same price and for the same term as the licenses in this Order Form. Additional licenses purchased in this way will have the same annual price applicable for the purchase period and will have the same uplift and term dates as Customer’s existing licenses. 8.Customer will have the option of semi-annual invoicing with regards to this Order Form. Customer will automatically renew for each six-month term. Customer will have the option to opt-out of the second six-month term with written notice provided to Accela at least 60-days prior to the Start Date of the second six-month term. 9.At the end of the two 6-month terms listed in the Services above, any renewal term will be no less than twelve (12) months 10.Unless Customer chooses to opt-out of the seconds six-month term in accordance with #8 or is otherwise terminated, the invoice for the second six-month term will be issued on the Start Date of the second six-month term. Signatures Accela, Inc. Customer Signature: \signature2 {"size": "medium"}\ Signature: \signature1 {"size": "medium"}\ Print Name: \fullname2\ Print Name: \fullname1\ Title: \title2\ Title: \title1\ Date: \date2\ Date: \date1\ ATTY/AGR.2026.124/Accela (Renewal of CRM System) (VR: 05-08-26) (Page 2 of 2) Michelle Poché Flaherty Assistant City Manager 05/22/2026 Controller May-26-2026 Michael E Gigliello