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2033 Oak Industrial Dr. NE, Grand Rapids, MI 49505 www.terryberry.com <br />REV: 08-05-26 VR <br />4/36 <br />instructions and never sell, share, or use data for unrelated purposes. <br />Our data handling practices are governed by our Privacy Policy and Data Processing Agreement (DPA), which ensure <br />compliance with applicable data protection laws. <br />Third-Party Rewards Goods <br />A Third-Party Rewards Good refers to any product or service offered by an external vendor that may be made <br />available through Terryberry’s platform. Examples include: <br />Gift cards or merchandise fulfilled by trusted third-party suppliers <br />Integrations or external applications connected to the Terryberry platform <br />Content, services, or experiences provided by partner organizations <br />While these items may be accessed through Terryberry’s systems, they are ultimately provided under the terms of <br />the respective third-party supplier. This model allows Terryberry to offer customers a diverse and high-quality reward <br />catalog without compromising flexibility or value. <br />Acceptable Use Policy (AUP) <br />Our Acceptable Use Policy (AUP) defines how users may safely and appropriately use Terryberry’s services. We do not <br />attach the AUP as a static contract exhibit because: <br />It must remain adaptable. The AUP is updated periodically to address evolving security standards, legal <br />requirements, and product enhancements. <br />It functions as a policy, not a negotiated term. Including it as a fixed attachment would restrict our <br />ability to promptly make necessary updates that protect both customers and platform users. <br />Changes are always reasonable and purpose-driven. Updates occur only when necessary for legitimate <br />business, legal, or security reasons—such as new product functionality, compliance obligations, or <br />protection of system integrity. <br />This approach ensures all customers benefit from the most current and secure version of the AUP while maintaining <br />fairness and contractual stability. <br />Limitation of Liability <br />Terryberry’s liability structure is designed to fairly reflect the scope and nature of the services we provide. Because <br />our offerings are technology platforms used at the direction of our customers, it would not be commercially <br />ATTY/AGR.2026.217/Terryberry (Employee Service Awards) (Page 4 of 36)