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Step 2: Problem solving with Wellness Manager andl or RWC 2020 Staff members should bring all issues of concern to the attention of their direct supervisor for initial discussion and problem solving. If the staff member is an employee of FFY, the supervisor should notify the Wellness Manager of the existence of these issues of concern and the steps being taken to resolve them. If resolution is not reached, agency leadership should be involved. Step 3: Involvement of agency Directors If these previous steps do not result in the resolution of concerns, RWC 2020's Executive Director and the Executive Director of FFY should work together with involved staff members to address and resolve the problem. If the prior steps do not result in the resolution of concerns, San Mateo County BHRS staff will be available for support. At any time in this process, any involved party should feel free to request the involvement of a neutral third party to facilitate communication and problem solving. FFY and/or RWC 2020 will provide staff members with information about how to access the services of a neutral third party. ACCOUNT ABILITY RWC 2020 and FFY will meet with the appropriate staff at the beginning of the project to establish a work plan for Prevention Partnership related services. This work plan will include FFY reporting and data collection responsibilities for the year. RWC 2020 and/or the Community Wellness Manager and FFY will meet on a quarterly basis to review the work plan, address changes, resolve problems and address any professional development/training needs for the community. During the term of this contract, RWC 2020/Community Wellness Manager will conduct site visits to observe activities/events as appropriate. PA YMENTS: FFY will submit to Redwood City 2020 a detailed invoice for payment by May 1, 2010 for $6,000 for specified services, to support the community-based AOD prevention effort. See Attachment A. RWC 2020 will approve the invoice within ten (10) business days after the invoice is received or, if there are questions or concerns, notify FFY within that period. REPORTING GUIDELINES: FFY will submit bi-weekly data reports to RWC 2020 on the 2nd and 4th Wednesday of every month. This report will reflect all activities described in the attached Scope of Work and work plan, as well as the number of clients and demographics of all populations served. See Attachment B. Payment for services is continqent on timely submission of bi-weekly reports. AVAILABILITY OF FUNDS: RWC 2020 may terminate this Understanding or a portion of the services referenced in the Attachments due to unavailability of Federal, State, or County (BHRS) funds, by providing written notice to FFY as soon as is reasonably possible after learning about this unavailability of outside funding. FUTURE YEAR PLANNING Discussion of service implementation for future years will commence before the end of the 2009- 2010 Fiscal year. RDA Agreement under $1 OK City Attorney Approved Version 012710 5