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<br />6.18 <br />Page 7 <br /> <br />~ <br /> <br />o. Make all disability payments and send all notices In a timely manner, abiding by all applicable <br />provisions of the California Labor Code and California Workers' Compensation Laws, Rules <br />and Regulations. <br /> <br />p. Make payments of bills within thirty (30) days of receipt, and assure timely review and <br />payment of all medical bills in accordance with statutory deadlines and requirements. <br /> <br />q. Acknowledge to Employer all claims reported to Administrator within three (3) working days <br />of receipt of the notice of claim and to notify Employer and injured workers within five (5) <br />working days of the notice of claim to Employer, whether the claim has been accepted, <br />delayed for further Investigation, or denied. <br /> <br />r. Convert all Medical Only Claims to Indemnity Claims status when the paid amount reaches <br />two-thousand-five-hundred ($2,5oo) dollars or when the claim remains open in excess of one <br />{1} year. <br /> <br />s. Recognize and where appropriate investigate all subrogation and/or contribution possibilities, <br />preserving evidence and utilizing appropriate investigators and experts, as needed, after first <br />obtaining Employers permission to engage such investigators/experts. As respects <br />subrogation and contribution cases, any compromise settlements or lien reductions will be <br />discussed with the Employer. <br /> <br />t. SCHIP Reporting - Administrator has contracted with Gould & Lamb, LLP as our preferred <br />provider for Medicare Set Aside Allocations. Gould & Lamb, LlP is also our preferred partner <br />in all SCHIP reporting efforts. Unless specifically approved in advance by Employer, <br />Administrator will exclusively utilize the services of Gould & Lamb, LlP to satisfy and comply <br />wIth all SCHIP reporting requirements. <br /> <br />4.03 Administrator agrees to monitor relevancy of medical treatment by the following: <br /> <br />a. Maintain continual contact with medical practitioners In order to monitor claimant treatment <br />process and a timely return to work. Administrator shall make a good faith effort to establish <br />contact with attending physician within twenty-four (24) hours of receipt of injury report and <br />shall make contact with attending physician's office within forty-eight (48) hours of receipt of <br />Injury report and shall document such contact in the claim file. <br /> <br />b. Review and discuss Vocational Rehabilitation Program{s} with Employer prior to its initiation <br />for an individual claimant. <br /> <br />c. Monitor individual vocational rehabilitation programs to determine appropriateness and <br />progress. <br /> <br />4.04. Administrator agrees to the following record keeping and reporting requirements: <br /> <br />a. Provide Employer with monthly reports consisting of: <br /> <br />(1) Check Registers including all claim disbursements made on behalf of <br />Employer. <br /> <br />The City of Redwood City - Claim Service Agreement - 2010 - 2012 <br /> <br />5 <br />