Agmt10 Town of Portola Valley - Laserfiche WebLink

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. . costs such as external contractors and equipment purchases on behalf of TOPV are borne by TOPV. Information Technology services costs include those expenses necessary to administer this Agreement. RWC will provide these services for an hourly rate of $135.72 for work done during fiscal year 2009-2010 (July 1, 2009 to June 30,2010) and $138.43 for work done during fiscal year 201 0-2011 (July 1,2010 to June 30,2011). The hourly rate is adjusted on an annual fiscal year basis. 4. Remote support will be billed in fifteen (15) minute intervals. 5. Terms of Payment. In July of 2010 RWC shall invoice TOPV for work performed during June 2010 at 2009-10 rates of $135.72 per hour. Beginning July 1,2010, RWC shall, on the first of each fDonth, invoice TOPV $1,764.36 (3 hours per week times 52 weeks times $138.43 per hour, divided by 12 months). 6. Charges for other services and special projects: Additional hours for special projects requested of RWC will be charged at the current rate in the fiscal year in which the work was done. These hours will be invoiced in the month following the completion of the requested service or incurred expense or at the end of the fiscal year, at either RWC discretion or TOPV request. Special projects are typically projects requested by TOPV that require RWC resources well-above the initially agreed upon 180 hours per year, and where TOPV wants to save the agreed upon hours for normal support, or where TOPV wants RWC to track and invoice requested work separate from normal invoicing. Special projects are subject to RWC staff availability. .I External vendor charges and equipment purchases will be paid directly by TOPV or reimbursed by TOPV if paid by RWC, and shall be without RWC overhead fees. 7. End of year reconciliation: During July 2011, RWC will reconcile the previous fiscal year's purchased hours (180) against the worked hours. RWC will invoice TOPV for all worked and non-invoiced hours, or refund TOPV for all invoiced but non-worked hours. 8. Reporting: Each month RWC will submit to TOPV a spreadsheet showing and recording the hours worked to date, the name of the tech who worked the hours, and a brief description of the work completed. A TTY /AGR/201 0.042 061008 9