Laserfiche WebLink
CONTACT iNFORMATION <br /> <br />Agency Name: City of Redwood City <br />Program Contact: Richard Haygood, Traffic Engineer (650) 780-7362 <br /> <br />Address: City of Redwood City <br /> P.O. Box 391 <br /> Redwood City, CA 94064 <br /> <br />Fax: (650) 780-7309 <br /> <br />PROGRAM DESCRIPTION <br /> <br />The Redwood Shores Residential Taxi Shuttle Service Program, ("Shores <br />Shuffle"), is an on-demand, shared ride taxi shuttle service designed to. <br />encourage residents of the Redwood Shores community to use the Caltrain <br />commuter rail system as their regular commute mode by providing convenient, <br />no cost transportation to the San Carlos Caltrain Station during peak AM <br />commute hours and back home again in the PM commute hours. The cost of <br />this service is entirely paid by the City and is free to the passengers. <br /> <br />Residents who register for the program are issued a personal ID number, Which <br />they use when they call the taxi vendor to reserve a ride for the days they wish to <br />use the service. The taxi picks up the resident(s) at a designated stop location <br />within one of the four-minute time windows available in the morning, as <br />requested; no reservation is required for the afternoon return trip, as taxis are on <br />call at the station from 3:30 P.M. to 7:15 P.M. See Attachment - 'q'he Shores <br />Shuttle" flier for additional information including Time Window Chart, Lists of <br />Stops, and Taxi Stop Zone Map. <br /> <br />Amber Technologies and Consulting designed, marketed, and implemented the · <br />program and has been managing the program since the outset, including <br />registration of residents, monitoring the taxi vendor operation to assure that <br />timely, quality service is provided, verifying taxi vendor invoices, providing <br />ridership data, and preparing reports to staff. <br /> <br />The City has retained the services of Yellow Cab Company Peninsula, inc. to <br />provide taxi rides to the qualified residents. The taxi company keeps track of all <br />rides, the times riders are picked up, and pick-up location and submits a monthly <br />billing to the City based on a cost of five dollars ($5.00) per rider, with a two- <br />person minimum cost ($10.00). <br /> <br /> Page 1 of 5 <br /> <br /> <br />