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2. Jason Young <br /> Office # 650-593-7333 <br /> Cell # 415-722-3405 <br /> Home # 70%552-7992 <br /> <br /> 3. Kevin Towle <br /> Office # 916-989-9600 <br /> Cell# 916-799-6464 <br /> Home # 916-652-3312 <br /> <br /> Waterworks Industries Inc. will be on call 24 hours a day, and at least one ofthe <br /> three key people will be availsble at all time~ During the project, Waterworks <br /> Industries, Inc. persmmel will call Rich Del Ben ,nd apprise him of the time we <br /> are pmformlng the Water Quaray Monitoring. The monitoring usually occurs on <br /> Wednesday. A Water Quality Monitoring report is prepared and faxed to <br /> redwood City Public Works Department on the following Monday. The report is <br /> accompanied by any Chemical Application or Harvesting that was performed~ <br /> <br /> As per the Lagoon Management plan. W~tworks Industries will make public <br /> appearances to Home Owners Associations and Redwood Shores Residents <br /> Groups to inform and an~wor questions regarding the Lagoon and its <br /> management. Waterworks Industries, Inc. w~ attend up to three meetings at no <br /> cost to Redwood City. Additionally, Waterworks Personnel can better answer <br /> some questions that Staff gets ~om the public. Phone calls ~om residents are <br /> welcome, provided Redwood City Staff referred them to us, this also at no <br /> additional cost. <br /> <br /> Ifthere is dissatisfaction from the Redwood Shores residents or staff at Redwood <br /> City with regards to Waterworks Industries, Inc. performance of the Lagoon <br /> Management Services. A phone call to Richard Carnation, President and <br /> Redwood Shores Project Supervisor, followed up with a fax from Redwood Cities <br /> Staff. will be responded to immediately by phone, as well as confirmation of <br /> dissatisfaction and a resolution program will be immediately faxed back to <br /> Redwood CRy Staff and the program will be implemented. <br /> <br /> Additionally, the Web Site will need to be completed as part of the Commlllfity <br />outreach portion of the Lagoon Management Plan. Additionally, costs are included in the <br />work sheet to allow for the Web Site construction and LMP completion. <br /> <br /> 4, VERII~CAT ,ION OF INSURANCE <br /> <br /> Waten~orks Industries, Inc. Currently has on file with the City of Redwood City a <br /> current Certificate of Insorance meeting all the requirements for General liability, <br /> Automobile and Workers Compensation. Upon award of the new contract, <br /> Waterworks Industries, Inc. will order current certificates. <br /> <br /> WATER WORKS <br /> INDUSTRIES, INC. <br /> <br /> <br />