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EXHIBIT A <br /> CITY OF REDWOOD CITY <br /> RAPE TRAUMA SERVICES OF SAN MATEO COUNTY <br /> (Sexual Assault Services Program) <br /> FISCAL YEAR 2010/2011 <br /> CONTRACT OBJECTIVES <br /> Quantifiable Goals to be Provided With Performance <br /> Requested Funds Indicators (how you <br /> will measure the <br /> quantifiable goal) <br /> Objective: Provide crisis intervention to 500 residents of RWC. Case management; <br /> Outcome based measure: 80% of clients will be better able to identify Case reviews; <br /> and address immediate and long -term trauma needs. Supervision <br /> Objective: Answer 200 calls on RTS' 24 -hour hotline to residents of Case management; <br /> RWC. Phone logs <br /> Objective: Provide counseling services to 20 residents of RWC. Counseling; <br /> Supervision <br /> Objective: Provide accompaniment and advocacy services to 30 Case management; <br /> residents of RWC. Case reviews; <br /> Supervision <br /> Objective: Provide information and referrals services to 250 residents of Case management; <br /> RWC. Phone logs <br /> Outcome based measure: 85% of clients will have gained an accurate <br /> understanding of sexual assault, RTS' services, and or receive <br /> appropriate referral information. <br /> # of Unduplicated RWC Residents /Households to be Assisted (Only programs serving individuals <br /> may report by individuals. All others should report by households) <br /> 500 Residents of Redwood City <br />