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• • <br /> 4429 15.12 RIGHT OF AGENCY TO MAKE CHANGES IN SERVICES AND SERVICE LEVELS <br /> 4430 A. Agency may, without amending this Agreement, direct Contractor to cease <br /> 4431 performing one or more types of service described in Articles 5 or 6, may direct <br /> 4432 Contractor to modify the scope of one or more such services, may direct <br /> 4433 Contractor to perform additional Solid Waste, Targeted Recyclable Materials, <br /> 4434 Organic Materials or Plant Materials handling services, may direct Contractor to <br /> 4435 take over the billing function from Agency, thereby requiring Contractor to directly <br /> 4436 bill Customers, or may otherwise direct Contractor to modify its performance under <br /> 4437 any other Section of this Agreement. Contractor shall promptly and cooperatively <br /> 4438 comply with such direction. <br /> 4439 B. If such changes cause an increase or decrease in the cost of performing the <br /> 4440 services, an equitable adjustment in the Contractor's Compensation shall be made <br /> 4441 pursuant to Article 11. Contractor will continue to perform the new or changed <br /> 4442 service while the appropriate adjustment in compensation is being determined. <br /> 4443 C. The Agency shall have the right to terminate a program if, in its discretion, the <br /> 4444 Contractor is not cost - effectively achieving the program's goals and objectives. <br /> 4445 Thereafter, the Agency may utilize a third party to perform these services if the <br /> 4446 Agency reasonably believes the third party can improve on Contractor's <br /> 4447 performance and cost effectiveness. Notwithstanding these changes, Contractor <br /> 4448 shall continue the program during the meet and confer period and, thereafter, until <br /> 4449 the third party takes over the program. This subsection C applies to programs <br /> 4450 initiated at Agency's direction after the Commencement Date that are beyond the <br /> 4451 basic scope of services described in Section 4.01.A. <br /> 4452 15.13 TRANSITION TO NEXT SERVICE PROVIDER <br /> 4453 At the expiration of the Term or the earlier termination of the Agreement, or upon <br /> 4454 Agency's approval of a proposed assignment, Contractor shall cooperate fully with <br /> 4455 Agency to ensure an orderly transition to any and all new service providers. Contractor <br /> 4456 shall provide, within ten (10) Days of a written request by Agency, then - current route <br /> 4457 lists, which identify each Customer on the route, its service level (number of Containers, <br /> 4458 Container sizes, frequency of Collection, scheduled Collection day), any special <br /> 4459 Collection notes, and detailed then - current Customer account and Billing information. <br /> 4460 Contractor may, but is not required to, sell Collection vehicles and containers to the next <br /> 4461 service provider. <br /> 4462 Contractor shall upon Agency request, at least one - hundred - eighty (180) Days prior to <br /> 4463 the transition of services, attend meetings with the next service provider and with <br /> 4464 Agency and SBWMA staff and consultants to plan the recovery of Contractor's <br /> 4465 Containers and placement of the new Containers. Contractor shall perform in <br /> 4466 accordance with such plan and direct route supervisors to provide "ride - alongs" so that <br /> 4467 the new service provider's employees may ride with drivers in Collection vehicles during <br /> 4468 Collection operations. Contractor will direct its drivers and other employees to provide <br /> 4469 accurate information to the new provider about routing and Customers. <br /> 4470 15.14 REPORTS AS PUBLIC RECORDS <br /> 4471 The reports, records and other information submitted or required to be submitted by <br /> 4472 Contractor to Agency (and documents copied pursuant to Section 9.02) are public <br /> 4473 records within the meaning of that term in the California Public Records Act, <br /> Franchise Agreement for Collection Services with Recology San Mateo County <br /> City of Redwood City <br /> ATTY /AG R/2010.014 <br /> 040510 Page 111 of 115 <br />