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• • <br /> ATTACHMENT I <br /> PERFORMANCE INCENTIVES AND DISINCENTIVES <br /> 4 0 <br /> Single - Family Actual > 0 Not applicable Disincentive payment = $50.00 <br /> Missed Pick -Up per Missed Pick -Up Collection <br /> Collection Event Event <br /> Average Speed of Actual > 30 Actual < 15 Incentive or disincentive <br /> Answer seconds seconds payment = $500 per second <br /> above or below the threshold <br /> Ninety (90) Second Actual < 100% of all Not applicable Disincentive payment = $5.00 <br /> Maximum Hold calls received are per number of calls exceeding <br /> Time answered in ninety the threshold <br /> (90) seconds or less <br /> 1 "TBD" is "to be determined. The minimum Single - Family Diversion Level for Rate Year <br /> One (2011) shall equal the calculated Single - Family Diversion Level achieved by the <br /> Previous Contractor in 2010 which shall include all Recyclable Materials Collected by <br /> Contractor during the Recycling Blitz in 2010. The minimum Single - Family Diversion Level <br /> for Rate Year Two (2012) through Ten (2020) shall equal the higher of the following: (i) the <br /> Single- Family Diversion Level achieved by Previous Contractor in 2010 including all <br /> Recyclable Materials Collected by Contractor during the Recycling Blitz in 2010 or (ii) the <br /> Single - Family Diversion Level achieved by Contractor in Rate Year One (2011). <br /> 2 "TBD" is "to be determined. The minimum Commercial Diversion Level targeted for Rate <br /> Year One shall equal the calculated Commercial Diversion Level achieved by the Previous <br /> Contractor in 2010 which shall include all Recyclable Materials Collected by Contractor <br /> during the Recycling Blitz in 2010. The minimum Commercial Diversion Level for Rate Year <br /> Two shall equal the higher of the following (i) the Commercial Diversion Level achieved by <br /> Previous Contractor in 2010 including all Recyclable Materials Collected by Contractor <br /> during the Recycling Blitz in 2010 or (ii) the Commercial Diversion Level achieved by <br /> Contractor in Rate Year One (2011). <br /> 3 The Single - Family Dwelling Targeted Recyclable Materials maximum Contamination Level <br /> is twenty percent (20 %) for the last six (6) months of Rate Year One (2011). <br /> 4 "TBD" is: "to be determined." The Rate Year Two (2012) through Rate Year Ten (2020) <br /> maximum Contamination Level will be established by calculating the arithmetic average of <br /> the quarterly results obtained from the sampling for Rate Year One (2011) conducted <br /> pursuant to Section 6.02.B and Attachment E -2. <br /> Franchise Agreement for Collection Services with Recology San Mateo County Attachment I <br /> Redwood City Performance Incentives and Disincentives <br /> Page 3 of 13 <br />