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6.3A <br /> Page 77 <br /> part-time for the next three months to train customers on the use and operation <br /> of the RVMs. <br /> I <br /> 8. ADMINISTRATIVE SERVICES AND REPORTING <br /> A. Contractor shall staff an administrative office on-site and provide site <br /> management and supervisory staff as necessary to manage and oversee day-to- � <br /> day recordkeeping, accounting, and operations functions, and to communicate to <br /> the public and AUTHORITY during business hours. <br /> � B. Contractor is responsible for cash transactions and shall collect money from self- <br /> haul customers and non-Franchise users of the Shoreway Center and shall wire <br /> the scale house monies to the AUTHORITY as prescribed. The Contractor is <br /> responsible for all cash management at the scale house and shall be liable for <br /> any deficiencies in charges and cash collected from tip fees of inbound <br /> customers.- <br /> F----•••• Fori <br /> C. Should the AUTHORITY chose to establish customer accounts for Self-haul <br /> customers, the collection of accounts payable and bad debt will be the <br /> responsibility of the Contractor. <br /> D. Contractor will provide printed materials, minor site signage, after-hours <br /> telephone information service, and other services necessary to keep the public <br /> fully aware of the Shoreway Center business hours, acceptable materials, tipping <br /> fees, recycling options, and other items related to use of the facilities. <br /> E. Contractor will be responsive to the requests for information from the <br /> AUTHORITY and allow the AUTHORITY complete access to the information <br /> related to the operations and management of the Facilities. <br /> F. Contractor will provide monthly and annual reports to include at a minimum such <br /> items as: regulatory compliance and communications with regulatory agencies, <br /> staffing levels, tonnage reports and invoices, complaint log entries, and diversion <br /> and disposal data by jurisdiction. The Contractor shall provide the Au#hority and <br /> its representatives full and complete access to files and records pertaining to the <br /> weighing, billing, and other operations of the Shoreway Facility. <br /> 9. EMERGENCY PREPAREDNESS <br /> A. The Shoreway Center serves many cities and must be prepared to function in the <br /> event of a natural disaster. Towards this goal, the Contractor will coordinate with <br /> county and city departments and attend meetings related to emergency <br /> preparedness efforts. <br /> B. Prior to the commencement date, Contractor will prepare a Contingency Plan for <br /> all aspects of emergency operations i�cluding: equipment repair, permanent and <br /> temporary worker replacement, earthquake preparedness, and disruptions in <br /> shipping of recyclable commodities. The Contingency Plan shall list equipment <br /> repair vendors that will be used by the Contractor and include potential off site <br /> materials processors that can be used in an emergency. <br /> Facility Agreement, Attachment 3 <br /> General Operating Standards and Procedurea <br /> Page 13 of 13 <br />