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01/10/2011 <br /> If the grievance is filed directly at Level II and was not heard at Level I <br /> (above), this Level II written grievance notice must be received by the Human <br /> Resources Director and the Department Head within ten (10) days after the <br /> grievant knew or reasonably should have known of the circumstances which <br /> form the basis for the grievance. <br /> If the grievance was first heard at Level I, and the grievant wishes to pursue <br /> the matter, the Level II Grievance must be received by the Human Resources <br /> Director within ten (10) days of the decision by the management official (or <br /> designee) at Level I. <br /> The Human Resources Director shall thereupon investigate the issues involved, <br /> and meet with the complainant or representative and attempt to reach a <br /> satisfactory resolution of the problem. The Human Resources Director shall <br /> communicate his /her decision to the Grievant in writing within fourteen (14) <br /> days after receiving the grievance. No grievance may be processed under <br /> Subsection 21.4 below which has not first been filed and investigated in <br /> pursuance of this Subsection 21.3. <br /> 21.4 Grievance Level III - Arbitration <br /> Either the Union or the City may require that the grievance be referred to an <br /> impartial Arbitrator, who shall be designated by mutual agreement between the <br /> Union and the City Manager. This referral shall be done within ten (10) days of <br /> issuance of the Human Resources Director's decision under Level II. <br /> The fees and expenses of the Arbitration and of a court reporter shall be <br /> shared equally by the Union and the City. Each party, however, shall bear the <br /> cost of its own presentation, including preparation and post - hearing briefs, if <br /> any. <br /> Decisions of Arbitrators on matters properly before them shall be final and <br /> binding on the parties thereto, to the extent permitted by the Charter of the <br /> City. <br /> No Arbitrator shall entertain, hear, decide or make recommendations on any <br /> dispute involving a position over which a recognized employee organization has <br /> jurisdiction, unless such dispute falls within the definition of a grievance as <br /> hereinabove set forth in Section 21.1. <br /> Proposals to add to or change this MOU or written agreements or addenda <br /> supplementary hereto, shall not be arbitrable and no proposal to modify, <br /> amend or terminate this MOU nor any matter or subject arising out of or in <br /> connection with such proposal, may be referred for arbitration under this <br /> Section; and neither shall any Arbitrator have the power to amend or modify <br /> this MOU or written agreements or addenda supplementary hereto or to <br /> establish any new terms or conditions of employment. <br /> 48 <br /> Page 54 #15077 <br /> MUFF # 905 <br />