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I <br /> 7.A <br /> REPORT <br /> To the Honorable Mayor and City Council <br /> From the Ci Mana er <br /> January 24, 2011 <br /> SUBJECT <br /> Results of 2010 Neighborhood Survey <br /> RECOMMENDATION <br /> This report is for informational purposes only. There is no staff recommendation. <br /> BACKGROUND <br /> The City of Redwood City hired Godbe Research (Godbe) to conduct the fifth biennial <br /> neighborhood services sunrey. The questions for this year's neighborhood <br /> services/satisfaction survey were developed by Godbe and City staff, using prior year <br /> surveys as a basis, allowing staff to compare results from prior years. Godbe conducted <br /> an 18-minute survey with 400 randomly selected Redwood City residents during the <br /> month of November 2010. <br /> Godbe Research staff will be making the presentation to Council regarding the results of <br /> the survey. Please see Executive Summary for complete results. <br /> Now that the survey is complete, the City will make the results of this survey widely <br /> available to the community and staff. This information will be used by staff and Council <br /> in budget and service delivery discussions, and improve communications by providing <br /> information on residents' preferred sources and methods on receiving information of the <br /> City. With this information, we can better utilize limited resources by focusing <br /> communications through those preferred sources/methods. <br /> ALTERNATIVES <br /> Not applicable as there is no recommendation associated with this report. <br /> FISCAL IMPACT <br /> There are no fiscal impacts related to the results of the survey. The cost of conducting <br /> the survey was included in the 2010/2011 fiscal year budget. <br /> � <br /> � ��/��-� -� �- <br /> Mag A. Gonz�lez Robert B. Bell <br /> Dep City Manager Interim City Manager <br /> ATTACHMENTS <br /> 1. Neighborhood Services Survey — Executive Summary <br /> RELATED DOCUMENTS IN C1TY CLERK'S OFFICE <br /> 1. Neighborhood Seniices Survey — Full Report (Also available at all City Libraries) <br /> i <br /> � <br /> � <br />