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EXHIBITC <br /> 3. OUR PROPOSED MAXIMUS TEAM <br /> The breadth and depth of our project team provides the City of Redwood City with the most qualified and <br /> experienced consultants available to ensure the accuracy, completeness, and timeliness of all work. Not <br /> only are our experienced consultants well versed in the claiming requirements, but they also possess unique <br /> insights and updated program knowledge enabling them to better provide technical assistance, advice, and <br /> improvement suggestions to optimize the benefits of the program. <br /> Critical to the success of any mandate claiming process is a dedicated team of seasoned professionals with <br /> the right experience and the best approach to achieve the desired benefits and results — people who do not <br /> have to engage in experimentation and who have worked together on similar projects to achieve <br /> sustainable results. MAXIMUS is committed to providing experienced, qualified staff to ensure the <br /> success of this project. Our team has extensive state mandate cost reimbursement experience, including <br /> data collection methods, training and technical assistance, process improvement, claiming preparation and <br /> Our proposed filing, and quality assurance processes. <br /> team has exten• MAXIMUS has developed a project - staffing plan from our Mandated Cost <br /> sive state mandate Consulting Practice and offers the City of Redwood City our top consultants. Our <br /> cast reimburse- plan recognizes the importance of using only very ex erienced consultants to ensure <br /> meat expf:�rience. p g p g Y ry p <br /> the accuracy, completeness, appropriateness, and timeliness of our work. MAXIMUS <br /> recognizes that to minimize the risk of possible disallowances, it is important that we <br /> stand behind the work we have completed. Below are highlights of the proposed team: <br /> • Includes top managers from our firm that have significant experience with the development and <br /> operation of state mandated cost recovery. <br /> • Senior Consultants with an average of 10 years of relevant mandated claims experience. <br /> • Full -time employees dedicated to state mandated cost claiming. <br /> • Key personnel all with direct experience working with the State Controller's Office. <br /> • Ongoing technical support from data management and processing specialists, who have extensive <br /> experience with supporting projects of similar size and scope. <br /> • Our Chief SB 90 Legal Counsel to assist your agency with legal interpretations or support that may be <br /> needed, including during desk reviews, field audits, or possible incorrect reduction claim actions. <br /> We understand that critical to the success of any mandate claiming process is a dedicated team of <br /> seasoned professionals with the right experience and the best approach to achieve the desired benefits and <br /> results — people who do not have to engage in experimentation and who have worked together on similar <br /> projects to achieve sustainable results. We are offering the City of Redwood City an unmatched team of <br /> mandated cost experts. <br /> 3.1 ROLES AND RESPONSIBILITIES <br /> The key to the success of a SB 90 claiming project is to have clearly defined roles and responsibilities for <br /> project team members. We will provide the City of Redwood City with a highly qualified core <br /> engagement team and will supplement them from a deep bench of staff that can work on the project on an <br /> as needed basis. We are confident that our SB 90 staff has the qualifications and experiences necessary to <br /> prepare high quality claims on behalf of the City of Redwood City. Exhibit 3 -1: City of Redwood City <br /> State Mandate Cost Reimbursement Project Organization Chart, on the next page, depicts the structure <br /> we propose for this engagement. <br /> PROPRIETARY 5 <br />