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System or failures of equipment due to Acts of God, or customer's negligence or <br />willful acts or omissions do not qualify as Downtime. Should Downtime exceed <br />ten (10) percent in any ninety (90) day period, City shall be entitled to a five (5) <br />pement credit toward its next service charge. <br /> <br /> D-4 <br /> <br /> EXHIBIT "D" <br /> <br /> Agm-O83a <br /> F~hared~shared~Redwood~Councll <br /> FXS:rg <br /> 07/21/97 <br /> <br /> <br />