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EXHIBIT A <br /> CITY OF REDWOOD CITY <br /> CORA (Community Overcoming Relationship Abuse) <br /> FISCAL YEAR 2011-2012 <br /> CONTRACT OBJECTIVES <br /> Quantifiable Goals to be Prowded Wrth Performance Indicators (how you wdl <br /> Re uested Funds measure the uantifiable oal <br /> Serve 7,000 cailers on the 24-hour Crisis CORA's Client Services staff log calls and <br /> Informat�on Lme and Emergency Response inc�dents on department forms, which are <br /> Program (ERP), 600 of which will be residents then entered into an Access-based database <br /> of Redwood City Reports are generated from the database for <br /> reporting purposes Information logged <br /> inciudes wtai demographic data such as the <br /> cailer's ary of residence, ethnicity, and <br /> income <br /> 80% of clients accessing CORA services wili Case management notes and access-based <br /> develop a Safety Plan by the end of their database <br /> service with CORA A Safety Plan is a detailed <br /> method of preparation by which a wctim can <br /> follow to increase their safety in the event of a <br /> future episode of abuse <br /> Serve 7,000 callers on the 24-hour Cnsis CORA's Ciient Services staff log calls and <br /> Information Line and Emergency Response � inadents on department forms, which are <br /> Program (ERP), 600 of which will be residents then entered into an Access-based database <br /> , of Redwood City Reports are generated from the database for <br /> reporting purposes Information logged <br /> inciudes wtal demographic data such as the <br /> cailer's city of residence, ethnicity, and <br /> income <br /> # of Unduplicated RWC Residents/Households to be Assisted (Only progrems serving <br /> indrviduals ma re ort b indrv�duals All others should re ort b households <br /> 600 of CORA's 24-Hour Crisis Line and ERP callers will be residents of Redwood City <br /> ATTYIAGR/2011 110/ HSFA (CORA) <br /> 101411 <br /> 7 <br />