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InfoSend EBPP Solution Overview <br /> Advanced Security Features Common to all Products <br /> The best way to prevent payment account theft is not to store the information <br /> � at all. InfoSend does not stop at using industry-standard security methods — we <br /> go the extra mile and support a process called "tokenization". This process is <br /> � available anytime a client uses one of InfoSend's preferred payment <br /> < < processing partners. When tokenization is enabled only the last few digits of <br /> • ' the payment account (credit card, debit card, or ACH account) is stored in our <br /> ` system. The full account information is stored by the bank/payment processor. <br /> This allows customers to create multiple payment account profiles without the <br /> liability of storing the full account information. <br /> The InfoSend EBPP solution uses an advanced platform architecture that maximizes <br /> security. The products use a three-tier architecture and all data passed to and from the <br /> system is encrypted using SSL. All credit card, debit card, and ACH account numbers are <br /> encrypted. And most importantly these products are all PCI compliant. Minimize or eliminate <br /> your PCI liability by outsourcing your electronic payment applications to InfoSend. If <br /> your organization stores, transmits, or processes credit card numbers you must follow PCI <br /> rules. If you have not already reviewed these rules please see <br /> htta://www.acisecuritvstandards.orq for the latest rules and regulations. <br /> Online BiI1Pay (EePP) <br /> • Fully featured EBPP product (Electronic Bill Presentment and Payment). <br /> • Customers self-enroll for the service and create a username and password to securely <br /> access their eBills and make payments. <br /> • Multiple payment options include checking/savings account (ACH), and crediUdebit <br /> cards. <br /> • Payment accounts are stored as a Payment Profile for easy repetitive use. <br /> • Go Green! Eliminate paper bills and reduce the fuel used to deliver them with <br /> paperless billing. <br /> ■ Customers can view their eBills and view the account balance before making a <br /> payment. <br /> • Customer-activated AutoPay and other features. Request a demo of Online BillPay <br /> today! <br /> CSRPay <br /> • This is an optional service that can be explored and priced during implementation. <br /> • This product can be purchased as an optional addition to one of the above products. <br /> • This product gives your CSRs the ability to take live payments over the phone or in <br /> person. <br /> Integrated Voice Response (IVR) <br /> • IVR will be provided through our payment processing partner Paymentus per the <br /> payment models explained in the payment processing section later in this proposal. <br /> 7 <br />