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Agmt11 Infosend, Inc.
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Agmt 11 Under 60K
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Agmt11 Infosend, Inc.
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Entry Properties
Last modified
12/9/2013 12:29:24 PM
Creation date
12/6/2011 4:38:52 PM
Metadata
Fields
Template:
Agreement
Contractor Name
Infosend, Inc.
PROJECT NAME
Utility Billing for Revenue Services
RMP File Number
304.5
Date
8/8/2011
Amendment
Yes
Document Relationships
Agmt11 EPX-Electronic Payment Exchange
(Attachment)
Path:
\City Clerk\Agreements\2010-2019\2011\Agmt 11 Under 60K
Agmt11 EPX-Electronic Payment Exchange (2)
(Attachment)
Path:
\City Clerk\Agreements\2010-2019\2011\Agmt 11 Under 60K
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Feature Feature Description Online <br /> BiIIPa <br /> Creation of delimited file for import into your <br /> Payment Reporting and billing system and transferred securely by <br /> Transfer desired method: secure FTP, secure portal X <br /> download. <br /> Archived Payment History Archived payment history stored for your X <br /> reference u to 18 months. <br /> Customer ability to "enroll" for the online service, <br /> Customer Self-Enrollment setting up a username and password to login <br /> for Bills and Payment and pay one or many accounts. Complete self- X <br /> administration with "forgot username or pass" <br /> functionalit . <br /> Ability for customer to receive system generated <br /> Email Notifications emails for certain events: new bill, payment X <br /> confirmation, payment failure (ACH return), and <br /> more. <br /> InfoSend will process your monthly output and <br /> Presentment of Bills / present copies of bills online for customers to <br /> "Push" eBill view full detail. Includes ability to "push" bill via X <br /> email to customer. <br /> Bill History Customers will have access to their bill history <br /> going back to a total of 18 months. <br /> Customer ability to choose paperless billing, <br /> helping you realize major savings. If InfoSend is <br /> your print and mail vendor, the bills are excluded <br /> Paperless Billing automatically from your print file. Otherwise, X <br /> paperless status reports are shared on a daily <br /> basis. <br /> Customer Stored Payment Ability for customer to store payment account on <br /> Profiles file for quick, three-click one-time payments or X <br /> automatic a ments. <br /> Ability for customer to self enroll, and InfoSend <br /> Recurring Payments to schedule automatic payments from chosen X <br /> (AutoPay) payment account each billing cycle for the <br /> amount due. <br /> Human readable summary report of accounts, <br /> Payment Summary Report Pay methods and total amounts received by the X <br /> online portal. <br /> A daily, weekly or monthly report giving you full <br /> demographic data on your customers: email <br /> User "Subscription" Report address, paperless preference and AutoPay X <br /> setting. <br /> 9 <br />
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