Laserfiche WebLink
EXHIBIT B <br /> <br /> Ombudsman Services of San Mateo County, Inc. <br /> <br /> CONTRACT OBJECTIVES <br /> <br /> · FISCAL YEAR 2003/2004 <br /> GOALS # OF/ COMPLETION <br /> PERSONS DATE <br /> ASSISTED <br /> Primary Quantitative Contract Goals~ <br /> <br />Investigate 75 cases of violation of residents 75 Persons June 20, 2004 <br />rights in the long-term care facilities in Redwood <br />City. <br /> <br /> Other Secondary Collaborative Actions Outreach and <br /> Emphasis to be Conducted <br /> <br />To increase facility coverage to 40% by last 43 facilitiesJune 30, 2004 <br />quarter of FY 03/04 (as of July 1,2003 we were with 680 <br />providing approximately 30% of minimum beds <br />recommended cover. <br />Increase the number of ombudsmen in south June 30, 2004 <br />county by 2. <br />Obiectives to Achieve Goals: <br />(i) Develop recruitment plan for FY 03/04. <br />(ii) Train new ombudsmen, set up <br />mentorships with skilled ombudsmen (it <br />takes up to 2 years to train/develop an <br />ombudsman), and arrange for State <br />certification. <br />(iii) Increase skill levels of current <br />ombudsmen. <br /> <br /> ~ Primary Quantitative Contract Goals are the number of households/persons you <br /> will assist under this contract. Contract performance will be measured by these <br /> quantitative goals. <br /> <br /> 9/11/03 12 <br /> <br /> <br />