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Exhibit A <br /> <br /> CITY OF REDWOOD CITY <br /> BILLING AND CASH COLLECTIONS MANAGER <br /> <br /> DEFINITION <br /> <br />To plan and supervise the City's billing and cash collections activities; to evaluate, develop, and <br />coordinate the billing, collection and accounting of funds received in payment of City water bills, <br />garbage bills, sewer bills, business license fees, hotel tax fees, and all parking fees; and to <br />perform a variety of administrative tasks in support of billing and cash collection functions. <br /> <br />SUPERVISION RECEIVED AND EXERCISED <br /> <br />General supervision is provided by the Finance Director. <br /> <br />Responsibilities include direct and indirect supervision of accounting clerical staff. <br /> <br />EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES <br /> <br />1. Assist in the development and implementation of goals, policies, and priorities relating to <br /> City billing and cash collection activities. <br /> <br />2. Review and recommend standards of improvement to billing and cash collections operations <br /> procedures; implement new procedures, and assist auditors when required. <br /> <br />3. Administer and implement approved changes in rates; and review the utility billing and <br /> business license procedures, make recommendations and implement changes, and act as <br /> liaison with Management Information Services staff. <br /> <br />4. Supervise the collection and deposit of all City moneys. <br /> <br />5. Supervise the reporting of all moneys collected from parking meters, structures and lots. <br /> <br />6. Resolve customer problems and complaints. <br /> <br />7. Supervise maintenance of, and approve expenditures from petty cash funds. <br /> <br />8. Approve the processing of new utility meter installations. <br /> <br />9. Select, train, motivate and evaluate subordinate personnel. <br /> <br />10. Approve all debit and credit adjustments and initiate journal entries to adjust accounting <br /> records (joumal ledger). <br /> <br />11. Classify and prepare data for journal posting and accounting activities. <br /> <br />12. Prepare division budget and analyze budget data as needed. <br /> <br />13. Interpret rules, regulations, laws and ordinances affecting billing and collections activities. <br /> <br />14. Prepare analytical reports and perform statistical research. <br /> <br />15. Serve as Finance department representative on various City committees. <br /> <br />16. Participate in department head staff meetings to discuss and evaluate department policies <br /> and procedures. <br /> <br /> <br />