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QUOTE# JEF794 COMPUTERVISION CORPORATION PAGE: 2 <br /> MAINTENANCE SCHEDULE / APPENDIX 'A' <br /> <br /> Addendum to Master Service Agreement #22-FN26174 <br /> Between Computervision and City of Redwood City <br /> Effective 07/01/94 <br /> <br />Hardware Support: <br /> <br /> Computervision will provide Preferred coverage. This includes same day <br /> service and 2 hour response. <br /> <br />Software Support: <br /> <br /> Computervision will provide minimal local telephone support for Primos <br /> operating system. <br /> <br /> Computervision will not supply upgrades, bug fixes, etc. or on site <br /> support. <br /> <br />Cancellation of Maintenance: <br /> <br /> City of Redwood City must provide written notice to Computervision 30 days <br /> prior to cancellation of maintenance. <br /> <br /> CITY OF REDWOOD CITY COMPUTERVISION CORPORATION <br />TITLE TITLE ~~,,.<~-~'-~.-~ <br />DATE DATE <br /> <br /> THIS SCHEDULE INFORMATION IS CONFIDENTIAL AND PROPRIETARY AND CANNOT BE <br /> DISCLOSED TO ANY THIRD PARTY. <br /> <br /> <br />