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6.1.L. - Page 16 <br /> ii. contractor forum for discussing relevant and <br /> appropriate cultural competence-related issues. <br /> (such as a cultural competence committee) <br /> iii. collection of client cultural demographic <br /> information, including race, ethnicity, primary <br /> language, gender and sexual orientation. <br /> iv. staffing objectives that reflect the cultural and <br /> linguistic diversity of the clients. (Contractor will <br /> recruit, hire and retain clinical staff inembers who <br /> can provide services with clients in a culturally and <br /> linguistically appropriate manner.) <br /> v. staff training plan related to cultural competency. <br /> Contractor will ensure that all program staff <br /> receives at least 8 hours of external training per <br /> year (i.e. sponsored by BHRS or other agencies) <br /> on how to provide culturally and linguistically <br /> appropriate services. <br /> b. Contractor will actively participate in at least one cultural <br /> competence effort within BHRS and/or to send a <br /> representative to attend the Cultural Competence <br /> Council for the term of the Agreement. Contractor shall <br /> submit to BHRS ODE by March 31st, a list of staff who <br /> have participated in these efforts. For more information <br /> about the Cultural Competence Council (CCC), and other <br /> cultural competence efforts within BHRS, contact HEIM. <br /> c. Contractor will establish the appropriate infrastructure to <br /> provide services in County identified threshold <br /> languages. Currently the threshold languages are: <br /> Spanish, Tagalog and Chinese (Mandarin and <br /> Cantonese). If contractor is unable to provide services in <br /> those languages, the contractor is expected to contact <br /> Access Call Center or their BHRS Program Manager for <br /> consultation. If additional language resources are <br /> needed, please contact HEIM. <br /> d. Contractor will translate relevant and appropriate <br /> behavioral health-related materials (such as forms, <br /> signage, etc.) in County identified threshold languages in <br /> a culturally and linguistically appropriate manner. BHRS <br /> strongly encourages its contractors to use BHRS- <br /> sponsored forms in an effort to create uniformity within <br /> the system of care. Contractor shall submit to HEIM by <br /> March 31 st, copies of Contractor's health-related <br /> materials in English and as translated. <br /> Page 14 of 20 <br />