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� IIII • . ��» for Administrator's handling of these claims.Employer agrees to provide Administratorwith funds sufficient to pay all benefits and Allocated Loss Expenses on these remaining claims. 11.SERVICE FEES 2.01. Employer agrees to pay to Administrator Service Fees as follows: Contract Period Total Annual July 1, 2012 through June 30,2013 $150,000 One Hundred and Fifty Thousand Dollars July 1, 2013 through June 30, 2014 $155,000 One Hundred and Fifty Five Thousand Dollars Employer's fixed annual fee will be paid in twelve equal installments and will be due and payable at the end of each month during the period this Agreement is in force. 2.02. Administrator has developed strategic partnerships with a select group of service providers. These partnerships are designed to increase operational efficiencies,improve program results and reduce the overall cost of claims. The implementation and on-going facilitation of these programs requires investments in both technology and oversight personnel for Administrator. Administrator may receive compensation to cover the expenses associated with managing these programs on Employers behalf. I11.CONFIDENTIALITY 3.01. All services performed under this agreement are confidential and will not be disclosed to any third party by Administrator without Employer's prior written consent.Further,this contract and its terms are also confidential and Employer agrees not to disclose same to any third party without the prior written consent of Administrator unless otherwise required by law. IV.ADMINISTRATOR DUTIES AND SERVICES 4.01. Administrator agrees to meet on a regular basis with Employer to: a. Develop procedures, forms, instructions, schedules and other materials related to claim management,including a procedure manual for Employer's use,within thirty(30)days of the effective date of this Agreement and update such materials as needed. b. Provide claim reporting kits including, but not limited to, claim and accident report forms, required notices,and procedural instructions,for distribution by Employer to Employer's staff on or before the effective date of this Agreement,and as needed thereafter. c. Provide group education for Employer's management personnel regarding claim management as requested. d. Assist Employer's personnel in the development of directives, notices, and other program communication to employees as requested. e. Provide all forms and supplies necessary for the efficient operation of the Workers' Compensation insurance program, including customized benefit checks bearing Employer's The City of Redwood City- Claim Service Agreement- 2012-2014 2