AgdaPkt 2012-09-24 - Laserfiche WebLink

Browse Search

6.1.A. - Page 5 City Hall V'QYV' Uc"'cY vcc Redwood 1017 Middlefield Road Council Members Redwood City, CA 94063 lan Bain nl}� Voice: (650)780-7220 Galiiornia Rosanne S. Foust V � FOlII1dCtl 1861 fax: (650)261-9102 Jeff Ira mail@redwoodcity.org Barbara Pierce www.redwoodcity.org John D.Seybert Finding#6 Some municipal police dispatch centers have only one dispatcher on duty at certain times. Some have a minimum of two. Response The City agrees with the finding. Finding#7 Larger police dispatch centers have dedicated dispatch teams, not distracted by tangential responsibilities, and tend to provide better training programs for the intense dispatch job. Response The City agrees partially with the finding. The study does not define the tangential responsibilities (e.g. are they related to providing information to the officers or deputies on the radio). Also, the State of California guides the level of training a dispatcher is to receive. Training above and beyond the POST requirement depends on the agency. A larger dispatch center may or may not offer more training than a smaller center. Finding#8 The PSC has a minimum of nine dispatchers on duty at all times. Response The City disagrees with the finding. PSC has a minimum of eight dispatchers on duty and one supervisor who may or may not be present in the center. Finding#9 There is no back-up for the law enforcement dispatch portion of the PSC, even though the PSC itself is a back-up center for other police dispatch centers in the County. Response The City agrees with the finding. Finding#10 No single dispatch site is currently available that can handle all police dispatch. Several dispatch centers, including South San Francisco, the City of San Mateo, Redwood City, Menlo Park and the PSC, have facilities with the capacity to expand to provide police dispatch services to additional jurisdictions. Response The City agrees with the finding. 3