Laserfiche WebLink
6.1.D. - Page 16 Program Guide <br /> TABLE OF CONTENTS <br /> PART I: Card Services <br /> A. Card Operating Procedures <br /> 1. MasterCard,Visa and Discover Acceptance ....................... 3 10. Chargebacks,Retrievals and Other Debits........................ 12 <br /> 1.1. Card Descriptions......................................... 3 10.1. Chargebacks.............................................. 12 <br /> 1.2. Effective/Expiration Dates................................. 4 10.2. Other Debits.............................................. 15 <br /> 13. Valid Signature ........................................... 4 103. Summary(Deposit)Adjustments/Electronic Rejects........ 15 <br /> 1.4. Users OtherThan Cardholders............................. 4 10.4. Disputing Other Debits and Summary Adjustments........ 15 <br /> 1.5. Special Terms ............................................. 4 11. Account Maintenance ........................................... 16 <br /> 1.6. Delayed Delivery or Deposit Balance ...................... 4 11.1. Change of Settlement Account Number ................... 16 <br /> 1.7. Recurring Transaction and Preauthorized 11.2. Change in Legal Name or Structure ....................... 16 <br /> Order Regulations ........................................ 4 113. Change Company DBA Name,Address or <br /> 1.8. Requirements............................................. 5 Telephone/Facsimile Number............................. 16 <br /> 1.9. Card Acceptance.......................................... 5 11.4. Other Changes in Merchant Profile ........................ 16 <br /> 1.10. Deposits of Principals ..................................... 5 12. Association Compliance ......................................... 16 <br /> 1.11. Merchants in the Lodging Industry ........................ 5 13. Supplies ........................................................ 16 <br /> 1.12. Customer Activated Terminals and <br /> SelfServiceTerminals ..................................... 6 g, CardGeneralTerms <br /> 1.13. Displays and Advertising .................................. 6 14. Services......................................................... 16 <br /> 1.14. Cash Payments by and Cash Disbursements 15. Credit Card Operating Procedures;Association Rules ............. 16 <br /> to Cardholders............................................ 6 16. Settlement of Card Transactions ................................. 16 <br /> 1.15. DiscoverCashOverTransactions .......................... 6 17. Exclusivit 16 <br /> y ...................................................... <br /> 1.16. Telecommunication Transactions .......................... 6 18. Fees;Adjustments;Collection of Amounts Due................... 16 <br /> 2. SuspectTransactions ............................................. 6 19. Chargebacks .................................................... 17 <br /> 3. Completion of Sales and Credit Drafts ............................ 7 Z0. Representations;Warranties;Limitations on Liability; <br /> 3.1. Information Required ..................................... 7 Exclusion of Consequential Damages ............................ 17 <br /> 3.2. Mail/Telephone/Internet(Ecommerce)Orders and 21. Confidentialit 18 <br /> y .................................................. <br /> Other Card Not Present Sales.............................. 7 ZZ. Assignments .................................................... 18 <br /> 33. Customer Service Telephone Numbers for Cards Z3. Term;Events of Default.......................................... 18 <br /> Other Than MasterCard,Visa and Discover ................. 8 <br /> 24. Reserve Account;Securitylnterest ............................... 19 <br /> 4. Data Security .................................................... 8 <br /> 25. Financial and Other Information ................................. 20 <br /> 5. Authorizations ................................................... 9 <br /> 26. Indemnification ................................................. 20 <br /> 5.1. Card Not PresentTransactions............................. 9 <br /> 27. Special Provisions Regarding Non-Bank Cards.................... 20 <br /> 5.2. Authorization via Telephone <br /> (OtherThan Terminal/Electronic Device Users) ............ 10 Z$• Special Provisions for PIN Debit Card............................. 21 <br /> 53. Authorization via Electronic Devices....................... 10 z9. Special Provisions Regarding Electronic BenefitTransfer .......... 22 <br /> 5.4. Third Party Authorization System.......................... 10 30. Special Provisions Regarding Wireless Services ................... 23 <br /> 5.5. Automated Dispensing Machines ......................... 10 31. Terms of Equipment Purchase or Rental.......................... 24 <br /> 5.6. Pre-Authorization forT&E(Travel&Entertainment)and 32. Equipment Lease Agreement .................................... 26 <br /> Restaurant Merchants..................................... 10 33. Choice of Law,Venue;Waiver of JuryTrial ........................ 28 <br /> 5.7. Discover Procedure for Request for cancellation of 34. Special Provisions Regarding Gift Card Services .................. 28 <br /> Authorization ............................................. 11 35. OtherTerms..................................................... 31 <br /> 5.8. Partial Authorization and Authorization Reversal 36. Glossary ........................................................ 32 <br /> 6. Submission/Deposit of Sales and Credit Drafts ................... 11 37. Additional Important Information ............................. 34 <br /> 6.1. Submission of Sales for Merchants OtherThan 37.1. Electronic Funding Authorization ......................... 34 <br /> Your Business ............................................. 11 37.2. Funding Acknowledgement............................... 34 <br /> 6.2. Timeliness ................................................ 11 373. Additional Fees and EarlyTermination ..................... 34 <br /> 63. Mail/Branch Deposit Procedures .......................... 11 37.4. Addresses For Notices..................................... 34 <br /> 6.4. Electronic Merchants:Daily Batching Requirements <br /> &Media Submission ...................................... 11 part II: Third Party Agreements <br /> 7. Settlement...................................................... 11 1.0. TeleCheck Services A reement 36 <br /> g .................................. <br /> 8. Refunds/Exchanges(Credits) .................................... 12 Z.0 American Express Card Acceptance Agreement ............... 43 <br /> 8.1. Refunds .................................................. 12 <br /> 8.2. Exchanges ................................................ 12 PART III: <br /> 9. Retention of Records for Retrievals and Chargebacks............. 1 Z Du licate Confirmation 49 <br /> p .............................................. <br /> 9.1. Retain Legible Copies ..................................... 12 Confirmation Page ................................................... 50 <br /> 9.2. Provide Sales and Credit Drafts ............................ 12 <br /> 93. Ensure Proper Retrieval Fulfillment ........................ 12 <br /> WFB1301 2 <br />