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1. <br /> ' ' , � 6.1. C. - Page 11 <br /> enforcement agencies to assist with formulating such policies and procedures. Further, the <br /> development and implementation of such policies and procedures can demonstrate a <br /> departrnent's commitment to ensuring access for residents with limited English skills and <br /> combating national origin discrimination. <br /> METHODOLOGY <br /> The Grand Jury colIected information from all the law enforcement agencies in the cities and <br /> towns in the County, and from the County Sherif�s Office, regarding the level and efficiency of <br /> their interactions with non-English speakers in their jurisdictions. The Grand Jury requested <br /> these agencies' assessments of the difficulties that language barriers create for both police <br /> officers and the public. Additionally, the Grand Jury asked these agencies to supply data <br /> regarding multilingual law enforcement officers and support personnel within their jurisdictions, <br /> information regarding programs to recruit, hire, train, and retain multilingual personnel, and <br /> current written policies/procedures addressing language access. <br /> Interviews <br /> The Grand Jury interviewed patrol officers from several police agencies to determine the actions <br /> theX take when confronted with a language barrier. The Grand Jury also interviewed personnel <br /> from the County's Office of Public Safety Communications (911). <br /> Site Tours <br /> In an emergency, the public often calls 91.1 as its first choice for obtaining police and medical <br /> services. As this is often the public's initial contact point with law enforcement, the Grand Jury <br /> sought to determine the linguistic effectiveness of the 911 control center in the County's Office <br /> of Public Safety Communications. <br /> Documents <br /> The Grand Jury reviewed the following documents: <br /> • Civil Rights Act of 1964 <br /> � St�mmary of Language Access Laws in California (Appendix A) <br /> • California Governmen.t Code Sections 7290-7299.8 (Appendix B) <br /> • Overcoming Language Barriers, Solutions for Law Enforcement 13 <br /> • Enhancing Community Policing with Immigrant Populations l4 <br /> • Dymally-Alatorre Bilingual Services Act <br /> • Lexipol Policy 368 (Appendix E) <br /> " Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field, <br /> Washinb on, D.C: U.S. Department of Justice, Civil Rights Division, 2004: <br /> http:%/www.justrce.�ov;ci�.-'at�out`cor:'lep,`Final°�o20Tips%?Oand'%20Tools°o''ODocument ° .0�09°%20� l ° o'Q0� pdf <br /> (1 /24/2013). <br /> 12 Ibid. <br /> 13 www.cops.usdoi.aov/Publications/vera translatin�justice finalpdf jl/9/2013). <br /> 14 v����=.coqs.usclot.trov/Pr.iblications%e0410626b-EnhancinU-CP Tmmi�rant Populations b�cit'(1/9/2013). <br /> 3 <br />