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i� <br /> ' � ' 6.1. C. - Page 21 <br /> contact positions or as interpreters to assist those in such <br /> positions, to ensure provision of information and services in the <br /> language of the non-English-speaking person. The determination of <br /> what constitutes a substantial number of non-English-speaking people <br /> and a sufficient number of qualified bilingual persons shall be made <br /> by the local agency. <br /> 7294. An employee of a state or local agency, as defined by <br /> Sections 11000 and 54951, may not be dismissed to carry out the <br /> purposes of this chapter. A state or local public agency need only <br /> implement this chapter by filling employee public contact positions <br /> made vacant by retirement or normal attrition. <br /> 7295. Any materials explaining services available to the public <br /> shall be translated into any non-English language spoken by a <br /> substantial number of the public served by the agency. Whenever <br /> notice of the availability of materials explaining services available <br /> is given, orally or in writing, it shall be given in English and in <br /> the non-English language into which any materials have been <br /> trans�atec�. The determination of when these materials are necessary <br /> when dealing with local agencies s�all be left to the discretion of <br /> the local agency. <br /> 7295.2. Eve� state agency that serves a substantial number of <br /> non-English-speaking peop�e, and which provides materials in English <br /> explaining services, shal� also provide the same type of materials in <br /> any non-Eng�ish language spoken by a substantial number of the public <br /> served by the agency. Whenever notice of the availability of <br /> materials explaining services available is given, orally or in <br /> writing, it shall be given in English and in the non-English language <br /> into which any materials have been translated. This section shall <br /> not be interpreted to require verbatim translations of any materials <br /> provided in English by a state agency. <br /> 7295.4. Whenever a state agency finds that the factors listed in <br /> both subdivisions (a) and (c) or (b) and (c) exist, it shall <br /> distribute the applicable written materials in the appropriate <br /> non-English language through its local offices or facilities to <br /> non-English-speaking persons, or, as an alternative, the state agency <br /> may instead elect to furnish translation aids, translation guides, <br /> or provide assistance, through use of a qualified bilingual person, <br /> at its local offices or facilities in completing English forms or <br /> questionnaires and in understanding English forms, letters, or <br /> notices: <br /> (a) The written materials, whether forms, applications, <br /> questionnaires, letters, or notices soiicit or require the furnishing <br /> 13 <br />