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___ ___ IIII <br /> 5 ' <br /> Exhibit A <br /> Program/Project Description Revised 1/2015 <br /> City of Redwood City— Fair Oaks Community <br /> Center Core Services FY 2013-16 <br /> In consideration of payments provided for in this Agreement, Contractor shall, <br /> under the general direction of the Director of the Human Services Agency, or her <br /> authorized representatives, provide services as described below: <br /> 1. CLIENTS TO BE SERVED: Low-income families, single parents, seniors, <br /> disabled and individuals needing assistance in meeting basic human needs <br /> relating to housing, food, shelter, clothing, financial support, energy assistance, <br /> advocacy, case management counseling, and follow-up. Low-income families and <br /> individuals needing help in assessing appropriate resources to meet their needs <br /> including education, employment, health, child care and legal assistance. <br /> Services will be provided in English and Spanish. <br /> 2. CLIENT SERVICES: Contractor will provide safety net services to finro <br /> thousand five hundred sixty one (2,561) unduplicated individuals and families per <br /> year for the term of this Agreement in the following service areas: Atherton, North <br /> Fair Oaks, Portola Valley, Redwood City, Redwood Shores and Woodside. <br /> On a quarterly basis Contractor will report the actual number of unduplicated <br /> individuals provided services in the following categories: Emergency Material <br /> Assistance, Emergency Shelter Services, and Case Management required in <br /> order to provide the preceding finro services. <br /> A. Contacts with residents of the County by phone, walk-in or outreach. <br /> B. Comprehensive Needs Assessments. <br /> C. Emergency Material Assistance (food, clothing, shelter, infant <br /> needs and transportation) based on a comprehensive Needs Assessment <br /> that identifies need. <br /> D. Emergency Shelter Services. <br /> E. Crisis Intervention. <br /> F. Provision of technical assistance services including translation or <br /> interpretation services, forms completion and letter writing. <br /> G. Information and Referral to appropriate social service programs for <br /> English and non-English speakers. <br /> H. Employment Assistance including referral to employment or job <br /> training programs. <br /> I. Advocacy Services. <br /> J. Financial Evaluation for individuals who are applying for contractor's <br /> programs and/or screening for other financial aid programs offered to <br /> residents of this County. <br /> K. Follow-up Services of case intakes. <br /> ATTY/AGR/2015/AMENDMENTS/AMEND N0.2/COUNTY OF SAN MATEO FAIR OAKS COMMUNITY CENTER INFO&REFERRAL SERVICES <br /> REV:OS-13-15 MLG <br /> Page 4 of 14 <br />