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6.1. B. - Page 6 Attachment 2 City of Redwood City Limited English Proficiency (LEP) Implementation Plan Title VI of the Civil Rights Act of 1964 provides that no person in the United States shall, on the grounds of race, color, or national origin (including Limited English Proficiency), be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving federal financial assistance. Individuals who do not speak English as their primary language and who have a limited ability to read, write, speak, or understand English can be Limited English Proficient and therefore are entitled to language assistance with respect to a particular type of service, benefit, or encounter. Recipients of federal funding must take reasonable steps to ensure meaningful access to their programs and activities by Limited English Proficiency (LEP) persons. The City of Redwood City's (City) contact with LEP persons may include those persons' daily or occasional use of City services, in-person visits to City facilities, attendance at City-sponsored community meetings and public hearings, telephone contact with City employees, use of electronic materials and media provided by the City, and other forms of contact. The frequency of contact with LEP individuals varies significantly, so a scaled or flexible approach is used by Redwood City. A frequency-of-contact system is based on review of historical access, demographic data, and other community factors. Data was gathered from the 2010 U.S. Census and from City-Data.com to collect information on persons who speak languages other than English at home and who speak English less than "very well' and who would be classified as limited English proficient or "LEP". A review of this data concludes that in Redwood City approximately 32% of the population speaks Spanish at home, and approximately 19% does not speak English very well and would constitute the LEP population of Redwood City. Less than 4% of the Redwood City population speaking English less than very well speaks languages other than Spanish. Redwood City has had a large Spanish-speaking population for many years and this population has many and frequent contacts with City staff, programs, and activities. The City has focused on ways to enhance participation within LEP communities. In addition to the traditional methods of offering translation services, Redwood City provides the following services: • Including a Spanish-language notation regarding available translations in Land Use Public Hearing Notices when applicable • Providing bi-lingual City employees who can act as interpreters • Providing notice of language assistance through means such as language identification cards or posting of signs in select public areas • Offering interpretation services for citizens at select public hearings and meetings • Providing a link on the City website to one or more online services that provide free and instant language translation of text and web pages