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right-of-way authorized by the franchise agreement that are not inciuded in the <br /> franchise fee caiculation used to deterrnine the payment to the City. <br /> g, Analyze the number of custamers reported in Che City by rate classification and obtain <br /> and review the utiliry provider's procedvres to code new customers to the proper <br /> jurisdictions and the procedures used to address annexations. <br /> h. Obtain and review the list of any exempted customers, if any, from the UUT and/or <br /> franchise fee computation. For Cable TV Fravider s PEG fees, if there are any, request <br /> the supporting docurnentatian on provider's payments to the City.The schedules should <br /> include a composition of the nurnber of subscribers such as basic,non-standard and free <br /> subscribers,by month,for each of the calendar years included in the review period. <br /> i. Sample test the geo-cading system by selecting certain customer accounts within the <br /> City boundaries and in the immediate vicinity to review if Chose accounts are properly <br /> coded as assessed. MuniServices will concentrate the sampIing in problematic <br /> geographicai areas, such as those that might overlap with a neighboring city or where <br /> multiple zip codes exist. Muniservices will alsa sample test heavily in the area of <br /> annexations to ensure that proper procedures are in place to identify and properly code <br /> these areas within the Franchisee's system. MuniServices wilI request that the utiIity <br /> provide the customer account infarmation in an electranic format for all customers <br /> located in the Gity and surrounding areas. <br /> j. Compare the provider's payments,exc}usions,and other camputations as related to the <br /> UUT and jar franchise agreement. Compare the actual payments made to the City for <br /> timeliness and accuracy. <br /> k. Conduct an Exit Interview with the utility provider to review findings and obtain the <br /> pravider's position on the issues identified. Seek to abtain agreement and/or payment <br /> of any amounts due to the City(to be sent directly to the City)within 30 days. <br /> l. Prepare a written report with findings that describe and explain the results of <br /> MuniServices review,potential additional monies due to the City,the Provider's position <br /> on the issues and any applicable penalties and interes� MuniServices will schedule a <br /> final presentation of these Findings with the City. <br /> m. Provide any and all necessary schedules and supporting documents to assist the City in <br /> collecting underpaid UUT and/ar franchise fees. <br /> 2. Utllity Customer's jurisdictlonal Coding Verificat3on Service(Opfional) <br /> As an optional service under the UUT Premium Services,MuniServices will perform a 100% <br /> test of a providers' customer base,verifying that all customers are correctly coded to the <br /> proper jurisdiction, and provide the providers with any accounts that are identified as <br /> being incorcecdy coded. This service requires the providers to provide non-confidential <br /> customer account information in an electronic format far all customers located in the City <br /> and surrounding areas. <br /> Article 3-Deliverabtes <br /> ManiServices shali deliver to the City the studies,plans,specifications,or other documents as <br /> are identified in the Scope of Services; and shall, upon completion of all wark, submit ta the <br /> Ciry all information developed in the course of providing the services. MuniSetvices shall, in <br /> such time and in such form as the City may require, furnish reports cancerning the status af <br /> services required under this Agreement Muni5ervices shall, upon request by the City and <br /> upon completion or terrnination of this Agreement,deliver to the City all material furnished ta <br /> MuniServices by the Ciry. <br /> ATTYjA6RJ2013.09QJMUNI SERVECES(UUTj <br /> REV:06-04-13 MLG <br /> Page 14 of 19 <br />