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14. DISPUTE RESOLUTION. In the event that differences relating to this contract, <br /> or to the relationship between the contracting parties, should arise during the <br /> term of this agreement,both parties will pursue resolution using an interest- <br /> based, non-adversarial approach and utilizing the services of a neutral third <br /> party mediator if direct negotiations are not successful. <br /> 15. ADDITIONAL PROVISIONS. Additional provisions, if any, are contained in <br /> Exhibit A, attached to this document. <br /> In witness thereof, this agreement has b duly executed by: <br /> PENINSULA CON ICT RESOLUTION CENTER <br /> 1660 South A ett Boulevard, Suite <br /> San Mate , 4402 <br /> (650)5 - 3 <br /> By Date <br /> chell Vilchez, cutive irecto <br /> CITY OF REDW OD CITY <br /> 1017 Middlefield d <br /> Redwood City, CA 94063 <br /> By Date l�I/��-- <br /> Rob B. ell City Manager <br /> Attest. <br /> Si1vi Vo den, City Glerk <br /> EXHIBIT "A" (Scope of Services) <br /> I. What PCRC will provide <br /> Services to be provided to the City of Redwood City by the Peninsula Conflict <br /> Resolution Center are described below. <br /> Community Mediation Services (Includes Items A-C below) - $8,000 for Contract <br /> Term: <br /> A. Information Services <br /> All of the Information Services are unlimited and free of charge. <br /> 1) Information and Referral:A PCRC resource person shall be available to City <br /> residents by telephone 24 hours/7 days per week, to assist City residents who have <br /> questions relating to a conflict. Through this conversation the resident may clarify <br /> issues of concern, be given specific information about common practices related to <br /> landlord-tenant and community issues and receive a referral to an appropriate <br /> agency/resource. <br />