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. ► <br /> City. As a result, a number of community members will become skillful in the interest- <br /> based approach to conflict resolution. <br /> D.PCRC will track participant attendance, sessions of service, notes, sign-in sheets, <br /> facilitator, agendas, types of consultations, meetings attended and any follow-up <br /> implemented by PCRC. <br /> Community Building Services- $15,495 <br /> Additional Services - available for an additional fee. <br /> 1) Special Training: PCRC offers orientations to city staff about the mediation program <br /> and its services as part of the basic contract. In addition, there are training <br /> opportunities for supervisory personnel, public contact employees and department <br /> managers that include theory and practice of interest-based conflict management, <br /> negotiation, mediation and facilitation skills. <br /> 2) Conflict Assessment/Consultation:PCRC can assist cities, as well as local <br /> community organizations/groups to assess specific conflict situations, analyze <br /> concerns of stakeholders and develop strategies for pro-active and interest based <br /> conflict resolution. PCRC utilizes its staff, volunteers, professional mediators and <br /> local representatives in this assessment process. The conflict assessment process <br /> usually involves third party neutral contact with stakeholders to gather input and <br /> provide information about interest-based conflict resolution. <br /> 3) Multi-party Mediation Services: PCRC can provide mediation services to intact <br /> groups or in conflict situations with multiple stakeholders. After an initial <br /> consultation and planning process, PCRC staff or skill volunteer mediators will help <br /> the parties work together to resolve their dispute and establish positive future steps. <br /> 4) Conflict Resolution System Design:PCRC can assist organizations in building <br /> internal conflict resolution capacity, i. e. the development of policies and procedures <br /> for interest-based dispute prevention and early resolution. This service is tailored to <br /> the unique needs of the individual group, but is based on recognized and proven <br /> design principles. <br /> II. What the City of Redwood City will provide: <br /> A. Funding in the amount of$23,495 for Fiscal Year 2013-2014. <br /> B. Support for the mediation and community building programs from city officers and <br /> staff. City will make good faith efforts to support PCRC program through public <br /> statements, publicity, or referrals through city departments to the mediation program. <br /> C. Free use of city-controlled public meeting space, as needed and as available, for training <br /> sessions, meetings and mediations. This use will be subject to the existing rules and <br /> regulations that govern the use of these spaces. <br />